Receptionist - State Farm Agent Team Member

Eric Mayer - State Farm Agent
  • Cincinnati, OH
  • Full-time
3 days ago

Job Description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT US:


  • Eric Mayer State Farm in located in Blue Ash, OH. Eric has nearly 10 years of experience! The office consistently achieves national sales achievements and is highly regarded as a leader in the Cincinnati market. We offer comprehensive insurance products, including Auto, Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more.
  • Our agency is expanding, with plans to open a second location within the next 5 years.
  • We treat our customers like family, assisting with relocations and addressing all individual insurance concerns. Committed to community involvement, we volunteer at the local fire department and other non-profit initiatives.
  • Our team enjoys a vibrant workplace culture with regular monthly events like happy hours, social gatherings and the occasional office karaoke jam session. We also celebrate together with festive holiday parties, fostering a strong sense of community and pride for our company.
ROLE DESCRIPTION:
Eric Mayer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationCincinnati, OH
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Firefightingunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • JAM (JYACC Application Manager)unmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • National Salesunmatched
  • Nonprofitunmatched
  • Organizational Skillsunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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