Receptionist - State Farm Agent Team Member

Brayden Shelby - State Farm Agent
  • Cordova, TN
  • Full-time
4 days ago

Job Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2023 and currently lead a team of three full-time team members. Before becoming a State Farm agent, I worked in commercial banking and spent two and a half years as a State Farm team member. I'm a Memphis native, proud father of two young boys, and a big Oklahoma Sooners fan!

Giving back to our community is important to us. We proudly sponsor local school sports teams and participate in community service projects throughout the area.

Our agency offers three weeks of PTO, paid holidays, a Simple IRA, health benefits, work-life balance, and licensing reimbursement. We also offer opportunities to earn additional time off through performance-based promotional days when team goals are achieved.

Our office has a relaxed, casual atmosphere, but we hold ourselves to high standards and consistently strive to be among the top-performing agencies in our area. We're a young, ambitious team that enjoys working together and celebrating success. I'm looking for someone who is self-motivated, organized, detail-oriented, and passionate about delivering excellent customer service. If you're driven to succeed, eager to grow, and interested in potentially becoming a State Farm agent yourself one day, we'd love to meet you!

ROLE DESCRIPTION:
Brayden Shelby - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationCordova, TN
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Commercial Bankingunmatched
  • Community and Social Servicesunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Sportsunmatched
  • Team Lead/Managerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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