ROLE DESCRIPTION: Jessica Forman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. We have office locations in Delaware and in Sunbury.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to help people, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Support the team with various administrative tasks and projects.
QUALIFICATIONS:
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in conversations.
Basic computer skills, including Microsoft Office and CRM systems.