Receptionist - State Farm Agent Team Member

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Join our team at Danny Fernandez State Farm Agency in Fort Lauderdale, where we personalize careers to fit your strengths and aspirations. Since 2015, we've created a workplace that empowers growth, offering roles tailored to your skills, whether in customer care, claims, or sales. With a multilingual team speaking English, Spanish, Portuguese, and French, we serve the diverse South Florida community with integrity and care. Here, you'll receive ongoing training, mentorship, and the flexibility to grow both professionally and personally. If you're passionate about helping others and want a career that values you as an individual, we’d love to have you on our team. Apply today!

*Must be Bilingual Spanish or Portuguese. This is an entry level position*

ROLE DESCRIPTION:
Danny Fernandez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS: 

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish or Portuguese (required)