Receptionist - State Farm Agent Team Member

Brittaney Allen - State Farm Agent
  • Houston, TX
  • Full-time
30+ days ago

Job Description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2023 and currently lead a team of five. Before becoming an agent, I spent 10 years as a State Farm team member, gaining valuable experience and developing a passion for helping customers and building strong teams.

I earned my degree from University of Houston and am married, my husband is also part of the agency team. Outside of work, I’m a passionate advocate for animals and regularly foster and rescue pets. We even have an office dog, Luna, who helps make the office a fun and welcoming place to work.

Giving back to the community is very important to me. As a YMCA board member, I help support fundraising efforts for local children, including back-to-school backpack and school supply drives. I’m also actively involved with animal rescue organizations and enjoy supporting causes that make a difference in the lives of both people and animals.

Our agency offers PTO, licensing reimbursement, and a flexible work environment. We believe that people perform their best when they feel supported, trusted, and empowered to succeed.

Our culture is close-knit, supportive, and family-oriented. We’ve built a team that genuinely enjoys working together and helping one another succeed. I’m looking for someone who is motivated, driven, and able to work independently without constant micromanagement. If you’re looking for a workplace where relationships matter and growth is encouraged, this could be a great fit for you.

ROLE DESCRIPTION:
Brittaney Allen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationHouston, TX
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Fundraisingunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Team Lead/Managerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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