Receptionist - State Farm Agent Team Member

Paul Cleveland - State Farm Agent
  • Houston, TX
  • Full-time
30+ days ago

Job Description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2021, and today our team includes five members working together in a relaxed, supportive environment. Before becoming an agent, I spent time in the oil industry, which helped shape my work ethic and appreciation for strong teamwork and accountability.

I attended Texas A&M and am married with two daughters who keep life busy outside the office. Family is important to me, and that perspective carries into how I run the agency. I believe people do their best work when they feel trusted, supported, and given the space to succeed.

Our office culture is laid back, positive, and fun. I’m not a micromanager, and I trust my team to take ownership of their roles. If you’re someone who needs constant supervision, this likely isn’t the right fit—but if you’re self-motivated, dependable, and enjoy working in a supportive environment, you’ll do very well here.

For our team, we offer PTO, sick leave, a stipend toward life insurance, and licensing reimbursement. If you’re looking for a place where you can work independently, be part of a friendly team, and build a long-term career, this could be a great fit for you.

ROLE DESCRIPTION:
Paul Cleveland - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationHouston, TX
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Oil and Gasunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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