Administrative Skills, Business Administration, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Finance, Insurance, Interpersonal Skills, Leadership, Microsoft Office, Military, Multitasking, Organizational Skills, Sales, Sales Prospecting, Schedule Development, Secondary School, Track Customer Issues, United States Air Force (USAF)
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION:
Wellington Hawkins - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
About Wellington Hawkins
Wellington Hawkins is a dedicated State Farm Insurance Agent, bringing both personal commitment and professional expertise to every policyholder relationship. After graduating from Francis Marion University in 2003, he went on to earn an MBA in Finance from Jacksonville University (2007) and a Master of Organizational Leadership from Quinnipiac University.
Wellington’s deep understanding of business, finance, and leadership—combined with a genuine passion for service, makes him a trusted insurance resource in Jacksonville. His background includes military service as a U.S. Air Force Reserve Captain (2003–2012), where he developed the discipline and strategic mindset that guide his approach to customer care today.
He is an active member of Alpha Phi Alpha Fraternity, Inc., and proudly participates in the Jacksonville Chamber of Commerce. His office also gives back locally through sponsorships such as Sandalwood High School, showing a deep commitment to the community’s growth and future.
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Wellington Hawkins - State Farm Agent