Benefits:- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:I opened my agency in 2001 and currently lead a team of five. Before becoming a State Farm agent, I worked in operations, gaining valuable experience that helped shape my approach to leadership and business. I'm a proud graduate of Michigan State University's School of Business, married with six children, and enjoy spending time with my family, being outdoors, and staying active through sports.
Giving back is important to me, and I'm actively involved in our local community through coaching, volunteering, supporting my church, and participating in community initiatives.
Our agency offers a Simple IRA, work-life balance, licensing reimbursement, comprehensive training, ongoing coaching, and professional development opportunities. We also enjoy team outings and team-building events that strengthen our relationships and celebrate our success.
Our office is high-energy, positive, and team-oriented, with a strong emphasis on having fun while working hard. We strive to build a world-class team that delivers world-class customer service and maintains high standards of excellence. I'm looking for hardworking, driven, and coachable individuals who bring integrity, a positive attitude, and a genuine passion for helping people. If you're motivated to grow and want to be part of a team that values excellence, teamwork, and enjoying what we do, we'd love to meet you!
ROLE DESCRIPTION:
Scott Ockerman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.