Receptionist - State Farm Agent Team Member

Bj Nagle - State Farm Agent
  • Memphis, TN
  • Full-time
12 days ago

Job Description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2024 and currently lead a growing team of three. Before joining State Farm, I worked in the hospitality industry, where I developed a strong foundation in customer service and building relationships. My interest in agency ownership began when a mutual friend opened his own State Farm agency, inspiring me to pursue the same path. I went through the Agent Aspirant Program and hit the ground running toward opening an agency of my own.

Outside of work, I'm a proud husband and father to one daughter. I love spending time with my family, golfing, and staying active. I also played college football, which helped shape my competitive mindset and team-oriented approach. Staying connected to our local community is important to me, and I enjoy being involved through the Chamber of Commerce and other community activities.

Our agency offers a $100 life insurance stipend, licensing reimbursement, professional development, and a strong commitment to work-life balance. We also offer opportunities to pursue the Agent Aspirant Program for those interested in following a path toward agency ownership. As a newer agency, we're excited to provide opportunities for team members to learn, develop their skills, and grow alongside the business.

We've built a positive, supportive environment where teamwork and a great attitude are essential. I'm looking for someone who is hardworking, personable, and genuinely enjoys connecting with people. The right person will bring a strong work ethic, a positive mindset, and a willingness to contribute to the team's success.

ROLE DESCRIPTION:
Bj Nagle - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationMemphis, TN
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Business Growthunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Hospitality and Tourismunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Life Insuranceunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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