Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Diversity, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Track Customer Issues, Training/Teaching
- Health stipend
- Licensing paid by agency
- Signing bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2024 and has quickly grown into a team of seven. Before becoming an agent, I spent time in corporate America, but I was always driven by the desire to help people make better financial decisions and truly make an impact in their lives.
I’ve had the opportunity to live and work in a variety of places, including Jamaica, Antigua, and Canada, and have met people from many different backgrounds. That experience has shaped how I connect with others - I’m comfortable building relationships with people from all walks of life and value diversity in both our team and our customer base.
For our team, we offer group life insurance, a heath stipend, a signing bonus when licensing is obtained before start date, and a strong emphasis on work-life balance. We will also cover all licensing costs up front.
Our office culture is motivated, growth-focused, and results-driven. We’re looking for someone who is coachable, tech-savvy, and a true go-getter—someone who takes initiative, gets the job done, and is eager to grow as part of a fast-paced and supportive team.
ROLE DESCRIPTION:
Dionne James - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Dionne James - State Farm Agent