Receptionist - State Farm Agent Team Member

Justin Mays - State Farm Agent
  • Middlesboro, KY
  • Full-time
13 days ago

Job Description

Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2008 and currently lead a team of 14. My career path has been anything but traditional - I was a teacher before joining State Farm and also spent time working as a coal miner, following a family tradition that goes back four generations. I ultimately chose a different path and became a first-generation insurance agent, building an agency and career of my own. Outside of work, I enjoy hunting, fishing, and spending as much time outdoors as possible.

Supporting and staying connected to our local community is an important part of our agency and the way we do business. For our team, our agency offers health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the support and resources they need to build successful, long-term careers.

We are a high-performing, top-producing agency, and our team works hard to maintain that level of success. I’m looking for someone who is hardworking, driven, competitive, coachable, and motivated by goals. Above all, honesty and integrity are essential. If you want to challenge yourself, be surrounded by other motivated people, and contribute to a team with a strong track record of success, we’d love to meet you.

ROLE DESCRIPTION:
Justin Mays - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationMiddlesboro, KY
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Coal Miningunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Fishingunmatched
  • Health Insuranceunmatched
  • Health Planunmatched
  • Healthcare Reimbursementunmatched
  • Huntingunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Team Lead/Managerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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