Receptionist - State Farm Agent Team Member

Reginald Grace - State Farm Agent
  • New Orleans, LA
  • Full-time
30+ days ago

Job Description

Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2021 after spending more than 20 years with State Farm. Before becoming an agent, I worked as a Claims Adjuster and Field Specialist, experiences that gave me a deep understanding of how to help customers through every stage of life. I'm a proud Baton Rouge native, a dedicated LSU fan, and enjoy international travel and spending time with my family.

Giving back to our community is important to our agency. We proudly support local schools through back-to-school drives and pizza parties, and we're always looking for ways to make a positive impact where we live and work.

Our agency offers health benefits, a 401(k), two weeks of paid vacation, paid holidays, team luncheons, performance incentives, flex days for meeting goals, and a strong commitment to work-life balance. We believe in recognizing hard work and celebrating our team's success.

Our culture is built around teamwork, accountability, and a shared commitment to excellence. We work hard, support one another, and stay focused on achieving our goals together. I'm looking for someone who is goal-oriented, dependable, and ready to put in the effort to build a rewarding long-term career.

ROLE DESCRIPTION:
Reginald Grace - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationNew Orleans, LA
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Claims Processingunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched
  • Willing to Travelunmatched

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