Receptionist - State Farm Agent Team Member

Bryan Kovach - State Farm Agent
  • Oak Lawn, IL
  • Full-time
4 days ago

Job Description

Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency has been proudly serving the community for 19 years, continuing a family legacy that began when my grandfather opened the agency in 1955. With a team of 4, we focus on creating a professional, growth-oriented environment where everyone is supported in reaching their goals - both personal and professional.


I earned my bachelor’s degree from Eastern Illinois and am passionate about helping people understand the importance of insurance, how it protects families, and how it plays a role in planning for the future. Giving back to the community is also a priority for us, we partner with Oak Lawn High School, raise funds with Filling the Gap, and regularly host food and clothing drives.


Team members enjoy benefits including health insurance, a 401K, and ongoing training to help them grow in their careers. If you’re looking for a place where you can make a difference, be supported, and be part of a close-knit team, we’d love to connect with you.

ROLE DESCRIPTION:
Bryan Kovach - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationOak Lawn, IL
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Fundraisingunmatched
  • Health Insuranceunmatched
  • Health Plan Membershipunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Secondary Schoolunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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