Receptionist - State Farm Agent Team Member

Vince Ovecka - State Farm Agent
  • Phila, PA
  • Part-time
14 days ago

Job Description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

ROLE DESCRIPTION


We’re looking for a friendly, organized, and proactive Part-Time Receptionist to join our team!


If you love being the first point of contact, enjoy multitasking, and thrive in a supportive office environment, this position offers a great opportunity to grow within the insurance industry. You’ll play a key role in creating a positive customer experience while helping keep daily operations running smoothly.


RESPONSIBILITIES


  • Welcome clients warmly in person and by phone, directing them to the right team members

  • Manage the office schedule, appointment setting, and day-to-day communications

  • Assist with incoming inquiries and maintain accurate customer records

  • Make outbound calls to prospects and transfer warm leads to sales representatives

  • Request and track Google reviews from customers

  • Assist with onboarding new clients and completing follow-up tasks

  • Provide excellent customer service and ensure client needs are handled promptly

  • Support administrative projects and general office operations as needed

QUALIFICATIONS


  • Prior receptionist or customer service experience preferred

  • Professional communication and strong interpersonal skills

  • Excellent organization and ability to multitask in a fast-paced environment

  • Comfortable initiating conversations, including light sales engagement

  • Basic computer skills (Microsoft Office, CRM software, etc.)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.

Numbers & Facts

LocationPhila, PA
Job TypePart-time

Skills

  • Calendar Managementunmatched
  • Computer Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Office Managementunmatched
  • Onboardingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Resolve Customer Issuesunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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