Receptionist - State Farm Agent Team Member

Beth Holland - State Farm Agent
  • Portsmouth, VA
  • Full-time
30+ days ago

Job Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2013 and currently lead a team of 15. Before becoming a State Farm agent, I worked as a Personal Banker with Wells Fargo, helping customers with business accounts, investments, and retirement planning. I graduated from James Madison University, am married with two children, and enjoy spending time with my family.

Giving back to the community is important to me. I'm a member of the Portsmouth Service League and Van Lefcoe Leadership Alumni, and I enjoy supporting organizations that make a positive impact in our local community.

Our agency offers health benefits, a Simple IRA, licensing reimbursement, opportunities for career growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team and helping each person reach their full potential.

Our culture is family-oriented, collaborative, and built around excellence. As one of the top-performing agencies in the state, I'm looking for motivated individuals who thrive in a fast-paced environment and are committed to continuous growth. If you're driven, team-focused, and ready to build a rewarding career, we'd love to meet you.

ROLE DESCRIPTION:
Beth Holland - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationPortsmouth, VA
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Health Planunmatched
  • Healthcare Reimbursementunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Leadershipunmatched
  • Licensingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Retirement Planningunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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