Administrative Skills, Business Support, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Team Building, Track Customer Issues, Training/Teaching
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2025 after spending the previous 5 years as a State Farm team member, bringing firsthand experience and a strong understanding of what it takes to build a successful office from the ground up. I’m a graduate of the University of Toledo and was born and raised in Toledo, which makes supporting local businesses and the surrounding community especially important to me. Our team currently includes four members, and our office culture is built on trust, accountability, and doing the right thing — always.
We offer short-term disability and life insurance, a 401k, and a hiring bonus to support our team’s long-term stability. We’re looking for people with strong attention to detail, critical thinking skills, and the ability to work independently while being resourceful and motivated. This is an environment where you won’t be micromanaged, but you’ll always have support and guidance when you’re ready to grow and take the next step.
ROLE DESCRIPTION:
Caramon Current - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Caramon Current - State Farm Agent