Administrative Skills, Business-to-Business (B2B), Computer Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2019 and is a growing team of six focused on building a high-performing and collaborative environment. Before becoming an agent, I spent 10 years in B2B sales and also worked with another State Farm agent for four years, which helped build a strong foundation in both sales and customer relationships.
For our team, we offer PTO, paid holidays, health benefits, reimbursement for licensing costs, and a strong emphasis on work-life balance with flexibility when possible.
Our office culture is fun, competitive, and team-oriented. We work hard, collaborate well, and enjoy a little friendly competition along the way. We like to joke around and keep things light, so a good sense of humor goes a long way. We’re looking for someone with a growth mindset who is a true team player—motivated, adaptable, and ready to contribute to a positive, high-energy environment.
ROLE DESCRIPTION:
Meghan Jackson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Meghan Jackson - State Farm Agent