Receptionist - State Farm Agent Team Member

Austin Jones - State Farm Agent
  • Tulsa, OK
  • Full-time
12 days ago

Job Description

Benefits:
  • Simple IRA
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2021 and has grown into a strong team of nine. I’ve been with State Farm since 2018, including time as a team member, and previously worked as a General Manager for a startup mobile car wash company.

I’m a graduate of Southern Nazarene University, married with a toddler son, and have a dog named Brooks who occasionally joins us in the office. Outside of work, I enjoy golf, traveling, cooking, and volunteering. As a longtime Tulsa resident, I’m proud to serve and stay connected to our local community.

For our team, we offer personal and professional development opportunities, a gym membership, weekly and monthly bonus opportunities, a Simple IRA, and a strong focus on work-life balance. We also enjoy office lunches and team-building events to stay connected.

Our office culture is fun, close-knit, and competitive. We’re looking for someone who is reliable, coachable, and trustworthy - someone who is competitive, customer-focused, and passionate about delivering a great experience while growing with a supportive team.

ROLE DESCRIPTION:
Austin Jones - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationTulsa, OK
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Automotive Industryunmatched
  • Car Washunmatched
  • Computer Skillsunmatched
  • Cook Dishesunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Startupunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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