Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Health Plan, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Team Building, Team Player, Track Customer Issues, Training/Teaching
- Simple IRA
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2014 and has grown into a team of seven who are committed to supporting one another and serving our community well. Before becoming an agent, I worked as a State Farm team member, which gave me a strong foundation and a clear vision for the kind of culture I wanted to build.
I graduated from the University of Tennessee with a business degree and am married with two young kids. Family is incredibly important to me, and that perspective shapes the way I lead and support our team.
We’re very active with Junior Achievement and believe strongly in investing in and supporting the next generation through financial education and community involvement.
We offer a $50 monthly gym membership stipend, a group life plan, PTO, a Simple IRA, health benefits, and a $500 bonus for each license earned. We believe in rewarding growth and supporting both personal and professional development.
Our culture values grit and a good attitude above all else. We’re looking for someone who is resilient, coachable, and ready to show up each day with a positive mindset. If you’re willing to work hard, grow your skills, and be part of a supportive team, this could be a great place to build your career.
ROLE DESCRIPTION:
Aubrey Pithwa - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Aubrey Pithwa - State Farm Agent