Receptionist - State Farm Agent Team Member

Christi Spencer - State Farm Agent
  • Wake Forest, NC
  • Full-time
2 days ago

Job Description

Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2013 and currently lead a team of four. Before becoming a State Farm agent, I worked as a teacher, which helped shape my passion for educating and helping others. I'm a proud East Carolina University graduate, where I met my husband, who is also a State Farm agent. We have three children and stay busy with sports and family activities. Outside of work, I enjoy running marathons, playing golf, and cheering on college football and basketball!

Community involvement is a big part of who I am. I'm actively involved with the Wake Forest Chamber of Commerce, Kerr Family YMCA Board, Town of Wake Forest Parks, Recreation and Cultural Resources Board, and St. Catherine of Siena Catholic Church. I love supporting local families and welcoming those new to our community.

Our agency offers a Simple IRA with employer match, health reimbursement, structured training, professional development, and opportunities for career advancement.

We've built a supportive, enthusiastic, and growth-oriented team that values collaboration and exceptional customer service. I'm looking for someone who is professional, detail-oriented, curious, and willing to take initiative. If you enjoy going above and beyond for others and want to grow with a team that values both community and career development, we'd love to meet you!

ROLE DESCRIPTION:
Christi Spencer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationWake Forest, NC
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Career Developmentunmatched
  • Community Developmentunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Healthcare Reimbursementunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Recreationunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Team Lead/Managerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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