Receptionist - State Farm Agent Team Member

Anthony Pelfrey - State Farm Agent
  • Westerville, OH
  • Full-time
9 days ago

Job Description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a team of three. Before becoming an agent with State Farm, I was an aspirant team member preparing for agency ownership. Prior to insurance, I owned and operated a veterinary hospital for 14 years, building it from the ground up, and also ran a consulting firm focused on helping small businesses grow and succeed.

I’m married and a proud father of four, and family is extremely important to me. My wife is a psychiatric nurse practitioner, so mental health and maintaining balance are values we take seriously both personally and professionally. I stay very active in the local community through involvement with the Chamber of Commerce and enjoy building strong relationships within the area we serve.

Our office is located in a beautiful 100-year-old home in a historic town, which gives the agency a unique and welcoming atmosphere. We offer flexible scheduling, PTO, health insurance options, licensing reimbursement, and multiple bonus opportunities. Work-life balance is important to me, and I believe in giving people flexibility as long as responsibilities are handled and goals are met.

Our culture is fast-paced, friendly, and relationship-focused. I’m looking for someone with a strong work ethic who enjoys working with people, is comfortable meeting customers face-to-face, and can adapt to different personalities and situations. If you’re someone who is motivated, personable, and wants to be part of a supportive and growing agency, this could be a great fit for you.

ROLE DESCRIPTION:
Anthony Pelfrey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationWesterville, OH
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Business Growthunmatched
  • Computer Skillsunmatched
  • Consultingunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Nurse Practitioner Psychiatryunmatched
  • Organizational Skillsunmatched
  • Psychiatry and Mental Healthunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Small Businessunmatched
  • Team Lead/Managerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched
  • Veterinary Hospitalunmatched

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