Administrative Skills, Coaching, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Football, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I graduated from West Chester University and have built a career rooted in family, community, and service. Before becoming a State Farm agent 10 years ago, I worked in my family’s legal supplies business, where I learned the value of hard work and taking care of people. Outside of the office, I’ve been a longtime husband, father, and now grandfather, and I’ve enjoyed giving back to the community through 15 years of coaching youth football.
Today, I lead a close-knit team of 4, where we focus on creating a supportive, professional, and rewarding environment. We’re looking for candidates who want to be part of a small but strong team that values relationships, growth, and making an impact both in the office and in the community.
ROLE DESCRIPTION:
Jim Walsh - State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Jim Walsh - State Farm Agency