Receptionist/Switchboard

Job Title: Receptionist/Switchboard
Location: Boston, MA, 02111
Duration: 03+ Months
Pay rate: $16.00/hr - $17.00/hr on W2 without benefits
Shift: Mon-Fri 8:45am-5pm, onsite


Job Summary:
Answer Main Switchboard phones in a timely, courteous and professional manner

The Department is seeking a dependable, professional, and service-oriented receptionist to assist with the day-to-day operations. This role requires someone who is organized, approachable, always ready to lend a hand to help wherever needed- an individual who takes pride in being the face of our department.

Key Responsibilities:

• Maintain up-to-date knowledge of agencies and departments within the building to assist staff and visitors as needed.
• Stay informed about the Department daily meetings and designated conference room usage.
• Create and manage a centralized calendar for meetings and events.
• Maintain and regularly update the agency phone directory and contact lists.
• Replace copier toner and assist with basic troubleshooting as needed.
• Provide general support to other departments with ad hoc administrative tasks.
• Answer telephone calls to the Department main switchboard number in a timely, courteous, and professional fashion.

Preferred Qualities:

• A naturally helpful and can-do attitude.
• Friendly, professional demeanor and approachable personality.
• Consistently well-presented and appropriately dressed for a professional environment.
• Proactive and always prepared ready to represent the department should high-profile visitors (such as the Governor) arrive.
• Strong sense of initiative and a willingness to assist wherever needed.