Harris Hill Nursing Facility is looking to add a Receptionist to our team. In this role, you'll serve as the first point of contact for residents, families, visitors, and staff while helping support daily administrative operations. If you're friendly, organized, and enjoy providing exceptional customer service, we'd love to hear from you.
RESPONSIBILITIES:
Welcome visitors and ensure proper sign-in and sign-out procedures are followed
Monitor facility entrances and follow building security procedures to support resident safety
Answer and direct incoming phone calls to appropriate departments, staff, or resident rooms
Perform administrative support tasks including typing, copying, filing, and mail distribution
Maintain copier and office supply areas and distribute incoming faxes
Sort and distribute resident and facility mail
Maintain resident directories and mailing information
Prepare door tags, reports, and other clerical documents as requested
Assist with resident transportation and help residents enter or exit the facility when needed
Use the facility intercom system for announcements and staff paging
Attend required trainings and comply with facility policies and procedures
Perform additional duties as assigned
REQUIREMENTS:
High School Diploma or equivalent required
Minimum 6 months of administrative or customer service experience required
Healthcare or long-term care experience preferred
Strong verbal and written communication skills
Excellent customer service and interpersonal skills
Strong organizational skills and attention to detail
Ability to multitask and work effectively in a fast-paced environment
Professional, dependable, and team-oriented approach
BENEFITS:
Paid Time Off (PTO) for Full-Time and Part-Time
Weekly or Same-Day Pay Options
Health, Dental, and Vision Insurance
Life Insurance
Employee Referral Bonus Program
Retirement Saving Options
Numbers & Facts
Location
Williamsville, NY
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Copying Machinesunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Fax Machinesunmatched
Interpersonal Skillsunmatched
Long-Term Careunmatched
Mail Processingunmatched
Multitaskingunmatched
Nursingunmatched
Operational Supportunmatched
Operationsunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Procedure Developmentunmatched
Team Playerunmatched
Telephone Skillsunmatched
Typingunmatched
Vision Planunmatched
Writing Skillsunmatched
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