Records Specialist

Location: Dallas, TX 75202 – Woodall Rodgers area
Work Arrangement: Hybrid
Schedule: Monday–Friday, 6:00 AM–2:30 PM
Contract Duration: Six months with possible extension

About the Role

We’re seeking a detail-oriented Records Specialist to support daily operations by keeping records accurate, processing work orders, and researching discrepancies. You’ll work across company systems to track pending items, update documentation, and help internal teams keep work moving.

This role is suited to someone who enjoys working with data, investigating inconsistencies, and staying organized while managing multiple priorities.

What You’ll Do

• Review and process tickets and work orders in company systems.
• Update records and verify that information is accurate and consistent across multiple platforms.
• Research discrepancies involving records, materials, billing information, and work order statuses.
• Monitor assigned work queues and follow up on outstanding items.
• Review documentation for completeness and support reporting, audit, and compliance activities.
• Coordinate with internal departments, field personnel, and contractors to obtain information and correct records.
• Identify recurring issues and suggest practical improvements to daily processes.
• Meet daily and monthly productivity goals while maintaining accuracy.

What You’ll Bring

• High school diploma or GED.
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Strong attention to detail and organizational skills.
• Ability to review information, identify inconsistencies, and research solutions.
• Clear, professional communication skills and the ability to work with people across different departments and experience levels.
• Ability to prioritize assignments, manage multiple tasks, and meet deadlines in a fast-paced environment.

Preferred: Some college coursework, a college degree, or a certificate.

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