Records and Public Information Specialist

Records and Public Information Specialist

Salary

$40,159.70 - $60,239.55 Annually

Location

Rowlett, TX

Job Type

Full Time

Job Number

2026-00228

Department

City Secretarys Office

Division

City Secretary

Opening Date

11/06/2026

Closing Date

12/4/2026 11:59 PM Central

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Description

Hiring Range: $40,159.70 - $45,179.66 (Depending on qualifications) The full salary range for this position is higher.

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Under general direction, coordinates and performs technical and administrative functions related to the Citys records management program and public information request process. Works collaboratively with City departments to ensure the proper organization, storage, retention, retrieval, and disposition of municipal records in accordance with City policies, ordinances, the Texas State Library and Archives Commission requirements, and applicable state and federal laws.

Serves as a primary point of contact for receiving, reviewing, researching, coordinating, and processing public information requests in compliance with the Texas Public Information Act (Texas Government Code, Chapter 552). Coordinates with City departments and legal counsel to identify, review, and facilitate the timely release of responsive records, including identifying confidential or protected information and ensuring appropriate redactions are made prior to disclosure. Provides support and guidance to departments regarding records management practices, public information requests, and applicable records retention and disclosure requirements.

Essential Functions

Records Management

• Coordinates the transfer, storage, retrieval, and disposition of City records in accordance with the Citys records management program, applicable retention schedules, ordinances, and state records management laws.
• Serves as the primary liaison with offsite records storage vendors, coordinating the transfer, retrieval, return, and tracking of stored records.
• Assists City departments with locating, referencing, and retrieving records maintained in offsite storage.
• Coordinates the records destruction process, including identifying and retrieving records approved for destruction, verifying applicable retention requirements, and witnessing onsite destruction performed by authorized vendors.
• Maintains records checkout documentation, monitors outstanding records, follows up on overdue items, and coordinates the return of records to offsite storage.
• Provides assistance to City departments regarding records retention, organization, storage, retrieval, and disposition procedures.
• Maintains accurate records management documentation and tracking systems.
• Public Information Requests and Open Records Compliance
• Receives, reviews, tracks, and processes public information requests submitted to the City in accordance with the Texas Public Information Act and applicable legal requirements.
• Conducts an initial review of requests to determine the scope of requested information, identify responsive records, and determine whether legal review or an Attorney General opinion may be necessary.
• Coordinates with City departments to identify, collect, research, and compile records responsive to public information requests.
• Reviews responsive documents for confidential, sensitive, or legally protected information and performs or coordinates appropriate redactions in accordance with applicable laws and guidance from legal counsel.
• Monitors statutory deadlines and coordinates timely responses to ensure compliance with the Texas Public Information Act.
• Coordinates with the City Attorneys Office regarding requests involving potential exceptions to disclosure, confidential information, or other legal considerations.
• Researches, locates, retrieves, and coordinates the dissemination of municipal bond-related records, financial documentation, bond disclosures, and related public information in response to internal and external inquiries.
• Coordinates with appropriate City departments to ensure information and supporting documentation are accurately identified, maintained, and provided in accordance with applicable public information laws and disclosure requirements.
• Maintains and updates the Citys Public Information Request Standard Operating Procedures, tracking records, and related documentation.
• Compiles and maintains statistics, collects data, and prepares monthly and quarterly reports regarding public information requests and records management activities.
• Provides professional assistance and information to City employees, elected officials, and members of the public regarding records and public information request procedures.

Administrative and General Duties

• Performs photocopying, scanning, filing, document preparation, and other general administrative support duties as necessary.
• Utilizes electronic databases, document management systems, scanning equipment, and other records management technology to maintain and retrieve information.
• Performs other related duties as assigned.
• Regular, reliable, and non-disruptive attendance is an essential function of this position, as is the ability to establish and maintain effective, professional working relationships with City employees, elected officials, and members of the general public.

Minimum Requirements

• High school diploma or general education degree (GED)

Minimum Requirements

• One (1) year of experience processing and responding to public information requests in a municipal government environment required.
• Six (6) months of experience in records management within a municipal government environment, including maintaining, organizing, retrieving, and retaining official records in accordance with applicable retention requirements.
• Demonstrated working knowledge of municipal information, including the ability to locate, retrieve, organize, and provide records and documentation in response to inquiries and information requests.
• Working knowledge of the Texas Public Information Act (Texas Government Code, Chapter 552), applicable open records laws, statutory deadlines, records disclosure requirements, and procedures for processing and responding to public information requests. Experience in applying these laws and requirements in a municipal environment is required.
• Demonstrated proficiency in Microsoft Word and Excel, with experience using scanning equipment, electronic databases, document management systems, and other related equipment.
• Ability to establish and maintain effective working relationships with City employees, department leadership, elected officials, City Council members, and members of the general public.
• Ability to communicate professionally and effectively with individuals from diverse backgrounds, exercise sound judgment, maintain confidentiality when appropriate, and remain courteous and composed when interacting with difficult or dissatisfied individuals.

Other Requirements

Valid drivers license required. Must have and maintain a good driving record in accordance with the driving standards established by the City of Rowlett. Must report all traffic citations to his/her departmental Director or his/her designee within two working days of receipt.

Ability to work nights, weekends and special events as required.

Work primarily performed in climate-controlled office environment with frequent sitting, walking and standing. Moves 12" x 15" boxes filled with documents weighing up to 35 lbs.

The City of Rowlett is proud to support a healthy work/life balance by offering a 4-day work week, with standard business hours of 7:30 a.m. to 5:30 p.m., depending on departmental schedules.

We offer a comprehensive benefits package that includes vacation, holiday, and sick leave, along with medical, dental, vision, prescription drug coverage, life insurance, AD&D, and long-term disability insurance.

To support our employees' long-term financial goals, the City participates in the Texas Municipal Retirement System (TMRS), featuring a generous 2:1 match.

For a more detailed overview of our benefit package, please visit our Benefits Page.

01

Do you have a current Texas drivers license? (Your driving record will be considered to the extent that you will drive a City vehicle or conduct City business in your personal vehicle).

• Yes
• No
• No, I do not have a Texas drivers license, but I will be able to obtain within the first 60 days of employment. (For out of state applicants)

02

Do you have a High School Diploma or GED?

• High School Diploma
• GED
• Neither

03

Describe your professional experience processing, researching, and responding to public information requests within a municipal government environment. Include the number of years of experience, types of requests handled, and your responsibilities throughout the request process.

04

Describe your working knowledge and practical experience applying the Texas Public Information Act (Texas Government Code, Chapter 552) and other applicable open records requirements. Include your experience identifying responsive records, determining whether information may be withheld or requires review, managing statutory deadlines, and coordinating responses in compliance with applicable laws.

05

Describe your experience managing municipal records, including locating, retrieving, maintaining, and organizing official records. Specifically address any experience handling municipal bond information, bond-related documentation, public inquiries, and requests for bond records. Identify the systems or databases you have used.

06

Describe your experience using Microsoft Word, Excel, electronic databases, scanning equipment, and document management systems.

Required Question

Employer City of Rowlett

Address 4002 Main Street

Rowlett, Texas, 75088

Website http://www.rowlett.com