Records Management Specialist-Archive Assistant
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DEPARTMENT OF CHILD SAFETY
The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.
Archive Assistant
Job Location:
LEGAL SERVICES ADMIN
1818 E Sky Harbor Circle North Phoenix, AZ 85034
Posting Details:
Salary: $17.7700 HRLY/$36,961.6000 Salary
Grade: 17
Closing Date: November 8, 2026
Job Summary:
Join a team dedicated to supporting the mission of the Department of Child Safety by ensuring the accurate management and distribution of critical archived records. As an Archive Assistant, you will coordinate the maintenance, tracking, and delivery of closed records case files for all five DCS Regions, OCWI, and Central Office. This role offers the opportunity to make a meaningful impact behind the scenes while developing valuable operational and leadership experience by serving as acting team lead when on-site leadership is unavailable.
Job Duties:
Prepares closed document forms for the purpose of coding, organizing or indexing information according to established procedures. Identify files, boxes, or documentation issues that disrupt workflow or reduce productivity. Document findings and work with manager with clear details for corrective action.
Inputs, verifies, and maintains records in the database with a high level of accuracy to uphold data integrity and ensure reliable retrieval for both internal and external stakeholders.
Documents incoming records deliveries with complete accuracy, ensuring proper chain-of-custody and secure handling of confidential materials.
Reviews errant documentation to identify correct record types, confirm retention schedules, and ensure compliance with organizational and legal requirements.
Manages record scanning operations by monitoring the shared inbox, processing digital submissions, and completing scanning tasks in a timely and accurate manner during periods of Team Lead absence.
Serves as on-site representative during vendor visits by coordinating access, addressing operational inquiries, and verifying that vendor activities comply with contractual requirements.
Attends office meetings, completes and attends all necessary/mandatory trainings. Supports the DCS/Arizona Management System (AMS) by updating huddle boards, charts, etc. May require driving.
Provides effective customer service to internal/external customers. Interacts with staff from the Arizona State Library and Archives. Coordinates transfer of appropriate records to State Records Center and State Archives. Authorizes all transactions and coordinates disposal of appropriate records. May Require driving.
Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
Procedures for organizing, storing, retrieving, and archiving closed case files; including confidentiality and security protocols
Familiarity with document tracking, inventory systems, and file transfer processes
General office practices, workflow coordination, and administrative support functions
Proficiency with office software (Microsoft Office Suite, email, spreadsheets), electronics records systems, and possibly databases used for case file management
Skills in:
Office equipment
Computer skills including Office software, MS Word, Outlook, Excel and Adobe Pro
Written and verbal communication
Legible penmanship
Verbal and written communication
Establishing and maintaining interpersonal relationships
Organization and time-management
Providing excellent customer service
Ability to:
Apply statute and policy to varying types of records requests
Review records to ensure they accurately identified and accurate retention policies are applied.
Analyze and establish priorities
Distribute a variety of closed case records
Review and respond to records request in a timely manner
Learn records management, record keeping, inventory control procedures/practices, federal/state laws, regulations, policies, and procedures/practices regarding retention schedules
Selective Preference(s):
2-3 years related experience in records or warehouse environment
High School Diploma and 1-2 years related experience
Pre-Employment Requirements:
Must obtain and maintain clearance of the DCS Central Registry.
This position does require driving or the use of a vehicle as an essential function of the job to conduct State business. The following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical, dental, life, and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
Sick time accrued at 3:42 hours bi-weekly
Deferred compensation plan
Wellness plans
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
| Location | Phoenix, AZ |
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