Recovery Coach

Founded in 1980, Greater Lawrence Family Health Center (GLFHC) is a mission‑driven, multi‑site nonprofit serving residents across the Merrimack Valley. With a staff of over 700, GLFHC is dedicated to providing high‑quality, compassionate, and accessible patient care. Our Community‑Based Services focus on meeting individuals where they are through evidence‑based, person‑centered approaches that reduce harm, improve health outcomes, and connect people to supports without judgment or unnecessary barriers. Through our programs, we provide counseling, treatment referrals, immunizations, and harm reduction services, including syringe access and Narcan education.

GLFHC is currently seeking a Recovery Coach to join our team. The Moms Do Care (MDC) Recovery Coach (RC) is an integral member of the OBAT and OB team and provides emotional and social support to individuals currently in recovery. If applicable, RCs must be actively engaged in their own personal recovery and be able to share real-world knowledge and experiences with others who are on their own paths to recovery. Willingness to share lived experiences with others is imperative to establishing productive relationships with the individuals being supported. The focus of the role is to create supportive relationships that are non-clinical and focused on developing goals and removing obstacles to recovery. The RC will link the individuals being supported with the recovery community and other social services.

• The RC must provide Recovery Coaching services in a person-centered and strength-based manner.
• Share lived experiences and use coaching and mentoring techniques to support the assigned individual(s).
• Help assigned individual(s) in making positive life changes and developing skills to facilitate recovery.
• Discuss with assigned individual(s) new strategies for developing recovery-supportive friendships: reconnecting or improving family relationships; and identifying and using recovery-community services.
• Facilitate connections to primary, dental, and specialty medical care as well as social services (e.g. applying for benefits and navigating relevant systems such as criminal justice and child welfare.
• Provide linguistically appropriate and culturally sensitive support, embracing the diversity (e.g., racial, ethnic, gender/gender identity, sexual orientation, physical and intellectual challenges), of supported individual(s).
• Link individuals to transportation and other resources as well as providing transportation support when able to do so.
• Connecting and delivering services in a setting that is safe for both the RC and assigned individual(s), such as the community health center, local coffee shop, local park, inpatient setting as appropriate, self-help meetings, or recovery support center or the home of the assigned individual(s).
• The RC must act as a recovery liaison and support individuals in preparing for or accompanying the Member to meetings with, for example, probation officers, social workers, and child protection / child welfare workers.
• The RC must assist clients in creating personally meaningful links to treatment, peer recovery support services, and mutual aid and support them in their efforts to build their capacity to move between and among these services and supports as needed (e.g., ATS, residential programs, 12 Step Meetings, Sober Homes, etc.).
• The RC must serve as an advocate for clients and assist clients in learning self-advocacy skills.

Qualifications

• Two years' experience in similar or related field preferred.
• Bilingual, bicultural (Spanish/English) preferred.
• Able to communicate effectively both verbally and in writing.
• Computer proficiency, especially in Microsoft Word, Excel and Outlook.
• Valid Massachusetts Driver's license and access to reliable transportation.

Education

• High School Diploma
• Certificate indicating successful completion of training at the DPH/BSAS Recovery Coach Academy, or similar training approved by the State of Massachusetts and which also satisfies MassHealth reimbursement criteria.
• Candidate must be a Certified Addiction Recovery Coach (CARC) or provide evidence he/she is working toward a certification through the Massachusetts Board of Substance Abuse Counselor Certification, or through another certification or credentialing process as specified by EOHHS.

GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.