Recruiter, Workforce Operations

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Role Summary

On Location is seeking an experienced Recruiter to support the recruitment and readiness of the temporary hospitality workforce supporting the LA28 Olympic and Paralympic Games.

This role will manage high-volume recruiting activities for assigned event workforce populations, including hospitality hosts, guest-facing staff, and designated supervisory roles. The Recruiter will be a part of the Workforce Operations team, partnering with Functional Area Leads, HR, and Onboarding and Payroll to build qualified talent pipelines, deliver a strong candidate experience, meet hiring timelines, and ensure candidates are ready for their event assignments.

The Recruiter will own the candidate journey through sourcing, screening, selection, offer acceptance, and a complete handoff to the onboarding team. Any event-period workforce support will be performed in partnership with the appropriate operations and Workforce Operations teams.

Key Responsibilities

• Workforce Planning and Requisition Intake
• Partner with Workforce Operations and Functional Area Leads to understand staffing plans, role profiles, hiring volumes, locations, schedules, compensation ranges, and critical hiring milestones.
• Translate workforce requirements into clear candidate profiles, sourcing plans, interview criteria, and recruiting timelines.
• Maintain visibility into open requisitions, pipeline health, hiring risks, and upcoming staffing needs.

Sourcing and Talent Pipeline Development

• Source qualified candidates through job boards, social media, referrals, networking, community partnerships, universities, job fairs, hospitality networks, and industry events.
• Build, segment, and maintain active talent pools by role, location, availability, language capability, hospitality experience, and event experience.
• Develop targeted sourcing strategies to support diverse, local, and event-ready candidate pipelines.
• Represent On Location professionally at recruiting events and community outreach activities.
• Maintain timely and accurate candidate records in the applicant tracking system and other approved workforce tools.

Screening and Selection

• Review applications and conduct phone or video screens to assess qualifications, customer-service orientation, relevant experience, availability, communication skills, and fit for assigned roles.
• Coordinate and schedule interviews with Functional Area Leads and other interviewers.
• Provide structured candidate recommendations based on approved selection criteria, qualifications, availability, and workforce needs.
• Document interview outcomes, candidate status, and selection decisions in the applicant tracking system.
• Support consistent, fair, and compliant selection practices across assigned roles.

Offers, Candidate Engagement, and Onboarding Handoff

• Prepare and extend offers using approved compensation ranges, assignment terms, and approval processes.
• Explain assignment details, work expectations, schedules, location requirements, and next steps to selected candidates.
• Maintain candidate engagement through the offer and acceptance process to reduce declines, withdrawals, and no-shows.
• Complete accurate and timely handoffs to the Onboarding Specialist and other responsible teams.
• Support re-engagement and replacement recruiting when candidates withdraw or do not complete required readiness steps.

Stakeholder Collaboration and Reporting

• Provide regular updates to Workforce Operations, Functional Area Leads, relationship managers, and other stakeholders on hiring progress, pipeline health, risks, and next actions.
• Participate in recruiting and workforce planning meetings and communicate changes to staffing plans, role requirements, timelines, and priorities.
• Escalate hiring risks, candidate concerns, compliance questions, and timeline issues promptly.
• Maintain accurate recruiting reports and dashboards, including requisition status, candidate funnel activity, offer acceptance, onboarding completion, and staffing readiness.
• Partner with HR, payroll, onboarding, and event operations to ensure clear ownership and timely resolution of candidate and workforce questions.

Event-Period Support

• Provide recruiting or workforce support onsite during assigned event periods, if required by the workforce plan.
• Support urgent replacement recruiting, candidate communication, and staffing escalations in partnership with event operations and HR.
• Route payroll, employee-relations, scheduling, safety, and day-to-day supervision matters to the appropriate functional owners.
• Participate in post-event recruiting or workforce debriefs and recommend process improvements for future programs.

Compliance and Candidate Experience

• Follow approved processes for candidate data privacy, background screening, work authorization, required documentation, and record retention.
• Apply recruiting practices consistent with applicable employment requirements and company policies.
• Deliver a professional, inclusive, responsive, and respectful candidate experience throughout the recruiting process.
• Protect confidential candidate and business information.

Required Qualifications

• Two to five years of experience in high-volume recruiting, staffing operations, HR operations, workforce management, hospitality recruiting, or large-scale event operations.
• Demonstrated experience managing multiple requisitions, candidate pipelines, interviews, offers, and deadlines in a fast-paced environment.
• Experience with applicant tracking systems, HRIS platforms, candidate relationship management tools, or other recruiting technology.
• Strong organizational skills and attention to detail, with the ability to manage competing priorities and changing requirements.
• Strong written, verbal, and interpersonal communication skills.
• Ability to build trusted relationships with candidates, hiring managers, Functional Area Leads, vendors, and internal partners.
• Ability to exercise sound judgment, maintain confidentiality, and escalate issues appropriately.
• Proficiency with Microsoft Office 365 and project or workforce management tools such as Airtable.
• Ability to work flexible hours, including evenings, weekends, holidays, and peak event periods, as business needs require.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Hospitality, Sports Management, Business, or a related field; equivalent professional experience will be considered.
• Experience recruiting for a major sporting event, Olympic or Paralympic program, live event, convention, entertainment production, hotel, restaurant, or premium hospitality operation.
• Experience recruiting temporary, seasonal, contingent, or event-based workers at scale.
• Experience working in the Los Angeles market or with local community and hospitality talent networks.
• Working knowledge of California employment requirements and event workforce practices.
• Experience with JobVite or comparable applicant tracking systems.
• Experience supporting diverse, customer-facing teams in high-visibility environments.

Schedule, Travel, and Work Environment

• This role will primarily support workforce planning and recruiting activities from Los Angeles, with hybrid and onsite work expectations determined by program needs.
• Travel may be required to recruiting events, partner locations, venues, and other domestic destinations.
• The role may require work during evenings, weekends, holidays, and peak event periods.
• During onsite assignments, the role may require extended periods of standing, walking, and working in active venue environments.
• Specific venue assignments, travel expectations, and event-period schedules will be communicated as the LA28 workforce plan is finalized.

Company Overview

On Location is a leader in premium experiential hospitality, establishing a new industry standard to serve iconic rights holders through ticketing, curated hospitality, live event production, and travel management in the worlds of sports and entertainment.

On Location partners with more than 150 rights holders, including the NFL, NCAA, PGA of America, and USTA, providing official access and immersive experiences for corporate clients and fans at marquee events. On Location operates within the Endeavor network and is committed to creating unforgettable experiences while upholding its core values.

Core Values

As the world’s leading experiences company, On Location strives for innovation, passion, and excellence. We uphold these values by:

• Exceeding expectations with our customers, partners, and each other.
• Creating value and enriching lives.
• Acting with integrity and fostering collaboration.
• Embracing diversity in thought, team, and experience.
• Driving entrepreneurial spirit and respect within our teams.

Equal Opportunity

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, genetic information, or any other characteristic protected by applicable law.

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, or qualifications required for the role.

Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Rate Minimum:

$67,500 annually (minimum will not fall below the applicable State/local minimum salary thresholds)

Hiring Rate Maximum:

$90,000 annually

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our . For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.