Job title: Recruitment Associate Location: New Haven, CT/ Hybrid
Overview
The Recruitment Associate plays a critical role in supporting the Field Agent (FA) recruitment team by executing key programs, managing recruiting operations, and ensuring a seamless candidate experience from lead generation through onboarding. This role partners closely with Field leadership, HRIS, and onboarding teams to drive recruitment efficiency, reporting accuracy, and program effectiveness.
Core Responsibilities Recruitment Program Administration
Partner with Regional Recruiters as an administrative support resource for their General Agents overall recruiting strategy.
Coordinate the Kaplan Licensing Program, including candidate enrollment, progress tracking, and communication with participants and stakeholders.
Candidate Outreach & Engagement
Administer LinkedIn Recruiter sourcing strategy for General Agents across North America.
Conduct proactive phone outreach to National Marketing leads to qualify interest, provide information on opportunities, and route viable candidates to appropriate Field leaders.
Maintain consistent follow-up and engagement with prospective candidates to improve conversion rates.
Reporting & Analytics
Produce and distribute weekly and monthly ADP recruitment reports to Field leadership and internal stakeholders.
Develop and maintain the Recruiting Dashboard for EOSK, including:
Year-to-date goals versus actual performance for each General Agent (GA)
Key recruiting metrics and trends to support decision-making
Process Support & Continuous Improvement
Partner with HRIS and onboarding teams to ensure accurate data flow and a seamless transition from candidate to new hire.
Build working knowledge of ADP systems and support future transition efforts to SuccessFactors, including process documentation and system alignment.
Identify opportunities to streamline recruitment workflows and improve data integrity.
Candidate Experience & Insights
Support or conduct exit interviews for candidates or new agents, capturing feedback and identifying trends to inform recruitment and retention strategies.
Skills Qualifications
1 3 years of experience in recruiting coordination, HR operations, or administrative support
Strong organizational skills with attention to detail and data accuracy
Experience working with HRIS systems (ADP preferred; SuccessFactors a plus)
Excellent communication skills, both written and verbal
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Excel and reporting tools
Essential Competencies
Execution & Follow-Through
Data & Reporting Acumen
Customer (Candidate) Focus
Collaboration & Partnership
Continuous Improvement Mindset
Education Required:
Bachelor s degree or equivalent experience in Human Resources, Business Administration, or related field.
Numbers & Facts
Location
New Haven, CT
Skills
ADPunmatched
Administrative Skillsunmatched
Alliance/Partner Marketingunmatched
Business Administrationunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Data Qualityunmatched
Decision Supportunmatched
Detail Orientedunmatched
Documentationunmatched
Employee Retentionunmatched
Exit Interviewsunmatched
Follow Throughunmatched
HRIS/HRMSunmatched
Human Resourcesunmatched
Interviewing Skillsunmatched
Lead Generationunmatched
Leadershipunmatched
Licensingunmatched
LinkedInunmatched
Marketingunmatched
Metricsunmatched
Microsoft Excelunmatched
Multitaskingunmatched
Onboardingunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Program Evaluationunmatched
Recruiting Strategyunmatched
Reporting Dashboardsunmatched
Retention Programsunmatched
Sourcing Strategyunmatched
Trend Analysisunmatched
Website Conversionunmatched
Writing Skillsunmatched
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