GENERAL PURPOSE OF THE JOB:
The role of the Regional Administrator is to support the sales reps with administrative duties, to keep the rep in the field as much as possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Entering and tracking all project orders
- Salesforce
- OLI Order Entry
- Communicate with CMs
- Strategic Alignment Tracking
- Assisting with Concur reports, entering on rep's behalf.
- Working in OLI for customer reports, RoofTec quotes, Grainger proposals, etc.
- Requesting Tremcare Quotes
- Submitting GC Requests Forms for team
- Pulling OLI reports for customers/reps
- Creating Material Lists in Salesforce for Reps/Contractors
- Requesting pricing for warranty renewals/extensions, Tremcare, P&Rs
- Using Power Apps for P&R Requests
- Training reps on Power Apps
- Submitting documents for contracts, insurance requests, etc.
- Ordering supplies, samples
- Tracking of all project progress/product estimates in Salesforce
- Working with reps to enter all YE/Quarterly Estimates
- Tracking all drops/new contacts/meetings/roof inspections for SRTs
- Building OMNIA Project Manuals
- Completing any other paperwork as needed
- Develop relationships with contractors and customers
- Attend project/customer meetings as needed (Pre-cons, progress meetings, etc.)
- Weekly WTI meetings for each rep (Running, taking notes, coordinating)
- Coordinating access and background checks as needed for secure sites, for both Tremco and WTI employees
- Managing communication between WTI techs and customers for Tremcare schedules and project schedules.
- Warranty Renewal/Extension Tracking/Submitting all paperwork
- Regional resource available to address questions from other functions (Customer, WTI, Tremco, Contractor).
EDUCATION: Associates degree or equivalent from two-year college or technical school
EXPERIENCE: Two to four years related experience and/or training.
SKILLS AND ABILITIES:
- Bilingual (Spanish) is a plus, but not a requirement
- Superior written, oral and digital communication skills
- Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel
- Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily
- Able to effectively communicate with field personnel at all levels
- Computer Literacy, E-mail, web, SAP, basic office suite experience
- Organizing, planning and prioritizing administrative business functions
SKILLS AND ABILITIES:
- Bilingual (Spanish) is a plus, but not a requirement
- Superior written, oral and digital communication skills
- Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel
- Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily
- Able to effectively communicate with field personnel at all levels
- Computer Literacy, E-mail, web, SAP, basic office suite experience
- Organizing, planning and prioritizing administrative business functions