Regional Administrator

Position Summary:

The Regional Administrator is responsible for overseeing daily administrative functions and managing communications within the regional office. This role supports Regional Leadership by streamlining operations and anticipating needs to ensure a productive and well-organized office environment. A successful Regional Administrator excels in time management, is detail-oriented, a trustworthy team player, and takes pride in their work. In addition, the Regional Administrator needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.

Primary Responsibilities:

• Assisting all incoming customers via phone and in person by determining their needs
• Compose, edit and/or send regional communications
• Assist in planning and coordination of regional events
• Assist the Training Department with course attendance sheets; provide class materials when needed
• Maintain and organize quality and detailed records/ reports for the region
• Maintain a detailed knowledge of the communities in the region and their amenities
• Assist and support regional leadership in the day-to-day operations
• Assist in preparation of reports and accounting functions; assist in creation of yearly regional budget
• Assist with yearly associate evaluations
• Process incoming and outgoing mail
• Code invoices/bills and pcards for approvals; manage regional budget and expenses
• Communicate with and process all New Hires thoroughly in Paycom and complete welcome orientation, auditing to ensure compliance
• Accurately prepare, submit all employee related documents for departures, PAF/ACF's, housing, associate referrals, etc…; Follow through to ensure timely completion
• Update and maintain company directory and regional calendars
• Ensure office is clean, orderly, and professionally presentable at all times

Benefits & Perks

At Weidner Apartment Homes, we value our team members and offer a comprehensive benefits package designed to support your health, financial well-being, and career growth. Eligible on-site employees enjoy:

Health & Wellness

• Medical, Dental, and Vision Insurance
• Employer-paid Basic Life Insurance
• Employee Assistance Program (EAP) providing confidential support for personal, financial, and legal matters; up to three sessions at no cost

Financial Benefits

• 401(k) Retirement Plan with company match of up to 4% of your eligible income
• Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses (position dependent) tied to community performance

Time Away from Work

• Vacation accrual, with no usage waiting period upon accrual
• Sick time accrual, with accrued time usage eligibility after 60 days of employment
• Nine company-designated paid holidays annually

Housing Benefits

• Employee apartment discount available at Weidner communities, subject to availability and community guidelines

Workplace Support

• Company-provided maintenance uniforms

Career Development

• Continuing education reimbursement program after 1 year of employment, up to $2,500 per year for approved courses or certifications
• Opportunities for professional growth and advancement within a nationally recognized property management company

Join Weidner Apartment Homes and become part of a team that values your contributions and invests in your success.

Qualifications:

• Prior customer service experienced required
• Experienced in Microsoft products required (Word, Excel, PowerPoint and Outlook)
• High degree of integrity with ability to keep sensitive information confidential
• Professional and positive demeanor and excellent interpersonal customer service skills
• Strong organizationally and attention to detail; ability to manage multiple projects effectively and on-time
• Type at least 50 wpm, preferred
• Thorough knowledge of general office practices and procedures
• Strong oral and written communication skills and ability to read and comprehend all various documents
• Familiar with general accounting procedures
• Complete tasks in a safe and efficient manner
• Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
• Able to give professional directions clearly in person, over the phone, email, and text
• Yardi and Paycom experience preferred; Willing and able to learn new software programs
• Follow Weidner's Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
• Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times
• Work effectively and cooperatively in a team environment and/or independently
• Ability to work outside of normal scheduled hours as needed
• Willing and able to be assigned to other Weidner properties as needed
• Working knowledge of English; detail oriented, well organized
• Must agree to a criminal background check and sign an agreement for voluntary drug testing
• Must have access to personal vehicle and/or reliable transportation, at all times
• Driver's license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work