Regional Assistant, Store Operations

Overview:

Our Store Operations and Facilities & Construction teams are the heartbeat of our business, ensuring that our brands and retail footprint deliver exceptional experiences and environments to millions of customers daily. We are hiring for a high-performing, hyper-organized, proactive, and collaborative Regional Assistant to serve as a vital corporate anchor from our Plano TX headquarters (Hybrid: 4 days on-site / 1 day remote).

 

As the Regional Assistant, you will be more than support—you will be a trusted partner to the executive leaders you support - RVP, VP, and Senior Director. Operating in a high-visibility role, you will manage complex schedules, coordinate travel, administer store performance reporting, support business planning activities, and drive regional communication across districts. Your work will directly impact the efficiency and success of our store network and leadership.

If you are an administrative powerhouse who thrives on dynamic travel logistics, proactive schedule architecture, and driving accountability across busy teams, this role is meant for you.

Responsibilities:

1. High-Impact Administrative Support & Calendar Management

• Calendar Architecture: Proactively manage complex executive and regional calendars across time-zones; anticipate and resolve scheduling conflicts before they arise.
• Daily Agenda Coordination: Compile daily executive agendas, travel routes, and critical meeting documents into a consolidated daily PDF brief, ensuring RVP leadership is fully prepared and informed.
• Corporate HQ Anchor: Serve as the professional gateway and physical representative for the Store Operations and Facilities & Construction Services executives, handling inquiries, correspondence, and escalations with absolute discretion and clout.

2. Regional Field Accountability & Reporting Pipeline

• Reporting Pipeline Management: Act as the central point of contact for our 12 District Managers (DMs) across the region. Coordinate, collect, and track weekly and quarterly operational reports.
• Urgent & Assertive Follow-up: Monitor departmental and regional deadlines, proactively following up with field leaders and district teams to ensure deliverables are received on time—acting with the professional authority needed to keep projects moving.
• Effective Communication: Draft regional announcements and corporate updates to be distributed to store leaders and other stakeholders, ensuring clear and consistent brand alignment.

3. Travel, Logistics & Budget Coordination

• Dynamic Travel Planning: Arrange detailed, fluid domestic travel itineraries (flights, hotel blocks, ground transportation) via Concur for executives on the move.
• Facilities & Construction Support: Provide administrative tracking for store construction timelines, vendor contracts, facilities expenses, and budgets. 
• Data Compilation: Leverage PowerPoint and Excel data to build high-quality regional performance decks, district review presentations, and business intelligence reports.
• Action-Item Management: Monitor departmental deadlines and track key deliverables to ensure team goals are met on time.

Qualifications:

Experience & Education

• 5+ years of progressive experience as an Administrative Assistant, Executive Assistant, or Office Manager, preferably within a fast-paced corporate environment (retail, apparel, or consumer goods is a strong plus).

Technical Skills

• MS Office Proficiency: Proficient capability in Outlook, Excel (data compilation, sorting, basic formulas), Word, PowerPoint, MS Teams, and SharePoint.
• Logistics Expertise: Solid experience managing multi-leg travel plans and corporate expense reporting platforms (Concur).

Core Competencies

• Exceptional Communication: Stellar verbal and written communication skills with an ability to interact confidently with executive-level leaders, vendors, and store teams.
• Prioritization & Agility: Proven at managing competing priorities, maintaining laser focus on detail, and meeting tight deadlines under minimal supervision.
• Uncompromising Integrity: Absolute discretion and professionalism when handling highly sensitive and confidential organization data.
• Collaborative Mindset: A natural team player who embodies a customer-first focus, takes accountability, and cultivates continuous learning.

 

What You Get 

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on Catalyst Brands merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About Catalyst 

Catalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success. Five iconic brands came together under a unified powerhouse portfolio to celebrate the essence of American style.  We will leverage our rich history, resources and best-in-class industry talent to further build the success of our brands. At Catalyst we are united in one shared purpose: We exist to ignite America’s most beloved retail brands to make fashion accessible to all.

Working at Catalyst means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you. 

For more opportunities to join our team please visit our careers page.

 

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Pay Range: USD $24.00 - USD $32.19 /Hr.