Sign upLog in
Executive Management Jobs in Washington, DC

Regional COO, Mid-Atlantic States

Kaiser Permanente

Washington, DC

Apply
JOB DETAILS
SALARY
$432,000–$540,000 Per Year
SKILLS
Acute Care, Alliance/Partner Management, Analysis Skills, Benchmarking, Biotech and Pharmaceutical, Budget Management, Budgeting, Business Development, Business Strategy, Capital Budgeting, Capital Project, Clinical Facilities, Clinical Support, Communication Skills, Continuous Improvement, Customer Experience, Customer Support/Service, Decision Support, Emergency Services, Facilities Management, Facilities Planning, Federal Laws and Regulations, Finance, Health Plan, Healthcare, Healthcare Administration, Healthcare Quality, Hewlett-Packard Product Family, Hospital, Hospital/Healthcare Construction, Interpersonal Skills, Laboratory Operations, Leadership, Maintain Compliance, Manage Agenda, Market Development, Medical Office, Microservices, Operational Strategy, Operations Management, Outpatient Care, Patient Care, Performance Analysis, Performance Management, Performance Tuning/Optimization, Pharmacy, Primary Care, Problem Solving Skills, Process Improvement, Productivity Management, Profit & Loss, Provider Relations, Quality Assurance, Quality Management, Regulations, Regulatory Compliance, Retail Sales, Service Delivery, State Laws and Regulations, Strategic Planning, System Operations, Team Lead/Manager, Team Player, Urgent Care
LOCATION
Washington, DC
POSTED
Today
Job Summary:
The Vice President Health Plan Delivery System Operations and COO (COO) is accountable for the strategy and performance of a large complex regional delivery system. Delivery system operations include primary care, specialties, ambulatory surgery centers, clinical decision support units, urgent care, regional laboratory operations, pharmacy and fulfillment and distribution, and imaging in settings that run 24/7 and deal with patient of greater complexity and acuity than a typical outpatient ambulatory setting. The COO has an integral role in strategic hospital partnerships and integration with the regional delivery system. The individual oversees personnel, facilities, patient care experience, capital projects and P&L. Working in full partnership with the Mid-Atlantic Permanente Medical Group (MAPMG) Chief Operating Officers for Primary Care, Speciatly Care and Acute Care is accountable for the quality and cost performance of the delivery system, and, ultimately the improvement of member health and achievement of strategic goals. The individual has responsibility for the delivery system operations of the Kaiser Permanente Mid Atlantic States regional delivery system, including- 6,000 employees, an annual expense budget of $1.5 billion. Also serves as regional executive leader for Labor Management Partnership. The COO must work closely with MAPMG and Labor to establish mutual performance expectations based on leading local competitive and national benchmarks. These market leading performance expectations will drive strategy and requirements of operational areas including medical office operations, external provider affiliations and relations, quality and service initiatives. Consistently supports compliance and the Principles of Responsibilities (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanentes policies and procedures. Essential Responsibilities:
  • In partnership with physician partners, develop and execute strategies to position Kaiser Permanente as the preeminent health system in the region. Set the national bar for quality outcomes, service and affordability while ensuring long-term financial viability of the region. Makes decisions and takes actions not only to optimize performance at the micro service or site level but also considers and understands how certain investments impact total performance across the delivery system (cost, quality, service, access).
  • Working in full partnership with the MAPMG leaders, accountable for the operations of the delivery system - including design, budget, oversight of operations and performance. Clinical quality, access, member experience, affordability and profit/loss.
  • Ensure access to services exceed member expectations - location, hours of operations, wait times and convenience.
  • Optimize capacity and productivity to continuously improve affordability.
  • Implements processes and standards that result in the highest quality outcomes.
  • Ensure 24/7 access to appointments, advice and emergency/urgent services
  • Seamless integration of ancillary and support services to ensure an exceptional member experience
  • Ensure optimal delivery of pharmaceutical services in retail sales and clinical management
  • Develop and implement integrates capital plans and budgets
  • Directs the activities of Quality and Regulatory leaders to ensure compliance with applicable requirements, including federal, state and local laws and regulations pertaining to licensure, quality improvement/assurance, fire inspection, emergency preparedness, and other safety measures.
  • In partnership with MAPMG physician leaders is responsible for overseeing contracting and performance services provided by contracted hospitals, physicians and other outside service providers.
  • Leadership and Management:
  • Directs and manages multitude of simultaneous work streams and projects. Leads with a true sense of urgency with the ability to engage the workforce to do the right thing every time for the member, patient and customer.
  • Establishes clear lines of responsibility and accountability for service area operations and ancillary services throughout the Region. Ensures collaboration and sense of urgency around performance improvement.
  • Ensure that operations leaders connect seamlessly with market and health plan administration in order to create an exceptional experience for our members.
  • Create constructive relationships with MAS labor partners to effectively operationalize the spirit and intent of the Labor Management Partnership. Include a focus on harnessing the power of unit and department based teams.
  • Expertly engage management and employees in improving productivity and performance through two-way communication opportunities, transparency of actions and by expecting innovation and problem solving.
  • Medical Group Relationship:
  • Build strong, collaborative partnerships between MAPMG and KFHP functional areas to deliver market performance and outcomes.
  • Ensure that Health Plan accountabilities are upheld through appropriate oversight of certain Medical Group activities and delegated responsibilities.
Basic Qualifications:
Experience
  • Minimum eight (8) years of senior leadership in an integrated delivery system, inclusive of a broad range of responsibilities.
Education
  • Bachelors degree required.
License, Certification, Registration
  • N/A
Additional Requirements:
  • Accomplishments in the transformation of complex operations, strategy, market development, operations and finance.
  • In depth knowledge and experience in delivery system operations, facility planning, clinical service line and business development.
  • Successful experience working in partnership with physician leaders in the provision of care, management of operations, and strategy development.
  • Experience leading in a union environment
  • Proven ability to make performance based business and strategic decisions
  • Strong analytic and problem solving skills
  • Decisive action oriented leader
  • Behavioral Competencies:
  • Including but not limited to:
  • A dynamic leader focused on driving positive change and building strong motivated teams.
  • Open, transparent and continuous two-way communication
  • Ability to respectfully question assumptions, assertions of facts and expeditiously arrive at a course of action.
  • Excellent interpersonal skills (problem solving, listening and communication skills) characterized through effective interactions with a diverse range of constituents and stakeholders.
  • Demonstrated political savvy - able to operate in complex situations and remain effective
  • Ability to develop strategic agenda and develop cooperative relationship and influence to deliver on the strategy.
Preferred Qualifications:
  • Masters degree in business or health care strongly preferred.


Primary Location: District of Columbia,Washington,Capitol Hill Medical Center
Scheduled Weekly Hours: 40
Shift: Day
Workdays: M-F
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE Executives|NUE|Non Union Employee
Job Level: Executive/VP
Department: Po/Ho Corp - Rgnl Clrng-Mid-Atlantic Hp - 0308
Pay Range: $432000 - $540000 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

About the Company

K

Kaiser Permanente

At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research. Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1945
WEBSITE
http://www.kp.org/careers

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

CEO Jobs in Washington, DCExecutive Director Jobs in Washington, DCExecutive Jobs in Washington, DCExecutive Officer Jobs in Washington, DCChief Operating Officer Jobs in Fort Myer, VAChief Operating Officer Jobs in Carroll, MDChief Operating Officer Jobs in Baltimore, MDChief Operating Officer Jobs in Frederick, MDRemote Business JobsEntry Level Business Jobs