Regional Director Agency: TBD Status: Full-Time Salary Range: $82,805 - $116,007 Application Deadline: November 20, 2026 Position Summary Reporting to the Chief Public Experience Officer, the Director of Regional Agencies is responsible for the direct management of their assigned regional library location and the oversight, direction, and execution of strategic plans for the other library locations in their region. This person works with managers in the assigned region to create regional solutions for library services, outreach, and programming. The incumbent will have exemplary customer service skills, ensure a customer service culture within the sphere of responsibility, and demonstrate a commitment to TLCPL’s mission and values by supporting and promoting a culture that is welcoming, innovative, objective, accountable, and collaborative. Primary Responsibilities - Collaborates with the Chief Public Experience Officer to develop regional and agency-specific goals and objectives to meet community needs and requests and works with other Regional Directors and Agency Managers to plan workflows and systems to ensure Systemwide alignment.
- Responsible for ensuring the efficient management of day-to-day operations for assigned branch locations in their region; coordinating with the Agency Managers and Supervisors to ensure effective development, promotion, implementation, and assessment of all TLCPL goals, programs, and services.
- Assesses customer needs and trends and leads the planning for programs, services, training, technologies, resources, and other offerings to the community.
- Ensures library staff are adequately trained and proficient to execute the offerings.
- Evaluates programs and services and makes recommendations to improve performance as appropriate.
- Maintains positive customer and staff relationships including handling customer and staff complaints, comments, and issues.
- Evaluates staffing needs and ensures appropriate coverage within regional responsibility.
- Keeps informed of current library services, library technology, collection development, collection management practices by participating with colleagues throughout the state and within national library organizations/efforts.
- Utilizes team building skills to build a highly performing team.
- Participates in budget development and works within established budget.
- Provides professional leadership and guidance to Agency Managers and supervisors individually and as a group.
- Encourages innovation and creative problem solving, innovative programming, professional development and a collaborative, team spirit among managers and staff.
- Represents the Library in the community and develops relationships with local government, community organizations and business partners.
- Actively supports diversity, equity, and inclusion; promotes a culture where all staff and customers belong.
Knowledge/Skills - Comprehensive knowledge of the principles and practices of library science and administration, and a demonstrated ability to administer and manage library services. Knowledge of general and specialized reference sources.
- Ability to lead, mentor, coach, and provide administrative direction to administrative and management-level staff, and a diverse professional workforce in a manner that emphasizes team building and collaboration.
- Excellent written and oral communications skills required. Ability to foster and maintain working relationships with colleagues, subordinates, organizations and individuals.
- Analytical skill needed to evaluate library programs, services, facilities, budgets, and staff, and ability to recommend and implement innovative changes.
- Ability to select, train, evaluate and manage administrative level staff and managers; strong people skills.
Training/Experience/Education/Certification - Bachelor of Science (BS) or Business Administration (BA) or Bachelor of Fine Arts (BA) in a related field required. Master of Library Science (MLS)/Master of Library and Information Science (MLIS) from an ALA-accredited institution required or will obtain an MLS/MLIS within an agreed upon timeframe.
- Minimum four (4) years professional library experience and/or experience working in nonprofit organizations required.
- Minimum two (2) years supervisory experience.
- Demonstrated ability to get agency results and build a high performing team.
- Demonstrated ability to effectively drive change and collaborate with cross functional teams.
- Demonstrated ability to successfully coach employees at all levels within an organization.
- A valid driver’s license; must be insured and meet your state’s minimum coverage requirements for auto insurance.
- Must meet insurance eligibility requirements of the Library’s insurance carrier under the Library’s Motor Vehicle Use Policy.
- May be required to drive library owned or non-library owned personal vehicles on a regular basis on behalf of library business.
Physical Demands The physical demands described within this job description must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires minimal demand for physical effort. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. Periodic offsite travel required within the county via a personal vehicle. BCI/FBI Criminal Background Record Clearance and MVR history required. A drug screen/medical examination to be completed prior to start date
|