Our commercial property services client is seeking a Regional Field Operations Manager to lead field operations across several service lines. This person leads a field-based team spanning the Southern CA region. This is a hands-on leadership role focused on rebuilding systems, scheduling, and labor discipline while improving margins across the business.
Why This Role Stands Out:
You'll have a clear mandate to rebuild field systems.
You'll step into an established company with a solid client base, a team in place, and a company vehicle.
Responsibilities:
Own financial performance for multiple service lines, including P&L results, job costing, and margin growth
Plan labor needs, drive crew productivity, control overtime, and keep operations compliant with California wage and hour law
Build and manage routes, schedules, and field staffing to get the most out of available resources across hundreds of properties
Lead and develop a team of 3 operations managers and 6 production supervisors across Los Angeles, San Diego, and the Inland Empire
Hold the team accountable for service quality and client retention
Manage subcontractor performance and costs across all service lines
Set up systems for recurring service schedules and make sure work gets completed as planned
Track operational KPIs and lead ongoing process improvements
Spend most of the week in the field, working directly with crews and supervisors
Serve as an on-call escalation point for a business that operates 24/7/365
Minimum Qualifications:
Bachelor's degree
5 years' experience leading operations in a service business with multiple sites or routes
Direct P&L and job costing responsibility
Working knowledge of labor management and California wage and hour requirements
Experience with routing, scheduling, and workforce utilization
Proven record of improving operational and financial results
Available for on-call support
Preferred Qualifications:
Background in commercial property services, facilities management, janitorial, landscape, hospitality, or multi unit operations
Experience managing both hourly field employees and subcontractors
Familiarity with field service management software such as Aspire
Spanish fluency
Ability to move between service lines as business needs shift
Compensation:
*The below represents the lowest to highest expected salary range for this job opening upon hire. Our client ultimately may pay more or less than the posted salary range, and the salary range may be modified in the future. Our client will consider job-related factors including, but not limited to, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs when determining pay.
Numbers & Facts
Location
Los Angeles, CA
Skills
Commercial Real Estateunmatched
Customer Retention/Renewalunmatched
Facilities Managementunmatched
Kronos Workforce Schedulerunmatched
Leadershipunmatched
Legalunmatched
Marginal Costingunmatched
On Callunmatched
On Site Supportunmatched
Operational Improvementunmatched
Operations Managementunmatched
Performance Managementunmatched
Performance Metricsunmatched
Process Improvementunmatched
Production Managementunmatched
Profit & Lossunmatched
Schedule Developmentunmatched
Spanish Languageunmatched
Systems Administration/Managementunmatched
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