Job Description

About Us

Arc3 Gases is a family-owned, independent distributor of industrial gases, welding supplies, safety products, and hardgoods used in metal fabrication industries. We prioritize family values and a focus on people while safely delivering solutions to the customers we serve. Our core values include trust, responsiveness, reliability, and technical competence.

Job Summary

Arc3 is looking for a qualified individual to join our team as a Regional Floater out of our Piedmont, North Carolina area. You will play a critical role in developing and maintaining strong customer relationships because you will have direct, face-to-face contact with Arc3s customers on a daily basis. The job can be physically demanding and time-sensitive, but you will find it very rewarding as you earn our customers trust by providing consistently exceptional customer service.

Responsibilities and Duties

• Perform counter sales and assist customers in the store when necessary.
• Perform route sales duties and assist customers at their locations when necessary.
• Assist with inventory, housekeeping, showroom displays, and demonstrations as required.
• Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.
• Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
• Possess strong welding product knowledge and self-management skills to deliver superior customer service.
• Safely and efficiently load, deliver and unload hard goods and cylinders containing compressed gases to customers, and retrieve empty cylinders.
• Operate a forklift, pallet jack and other warehouse equipment.
• Strictly comply with all safety rules and DOT and OSHA regulations.
• Maintain the appropriate drivers license and endorsements.
• Inspect vehicles before and after use according to DOT and company maintenance checklist.
• Keep the inside and outside of your truck safe and clean.
• Other duties and projects as assigned.

Qualifications

• Two or more years experience working in the welding industry preferred.
• High school diploma or equivalent (GED) preferred.
• Class B CDL with HazMat, airbrakes, and tanker endorsement.
• Industry and related product knowledge, as well as experience handling compressed gases preferred.
• Customer service or sales experience preferred.
• Must be at least 21 years-old.
• Must meet all physical qualification standards imposed by regulation for truck drivers.
• Excellent oral communication skills, ability to work independently, self-motivated, and ability to pay attention to detail.
• Excellent customer service skills.
• Excellent time-management skills.
• Excellent driving record.
• Ability to routinely lift 25 75 lbs., and occasionally lift 76 to greater than 100 lbs.
• Must be able to work outdoors in varying temperatures.
• Ability to perform functions during occasional climbing, balancing, kneeling, crawling, pushing, pulling and finger activities. Frequent bending also required.
• Must be able to operate in a drug-free workplace.

Confidentiality and Discretion

Arc3 Gases requires all employees to sign a nondisclosure of confidential information agreement .

What We Offer

• Competitive pay and comprehensive benefits package.
• Opportunities for professional growth and advancement within the company.
• A supportive and dynamic work environment.

Equal Opportunity Employer. Disabled/Protected Veterans.