Regional Leasing Agent

Northstar Properties
  • Norman, OK
  • Full-time
  • Instant Apply
2 days ago

Job Description

Job description:Job Title: Regional Leasing AgentReports to: Regional Leasing ManagerJob Summary:As a Regional Leasing Agent, your primary role is to oversee and manage the leasing activities across multiple residential properties within our portfolio. Facilitating the leasing of residential apartment homes within our apartment communities. You will act as a liaison for the prospective residents, ensuring a smooth and positive experience throughout the leasing process. This includes responding to online inquiries from prospective residents, answering inbound calls, conducting community and apartment home tours, assisting with the application process and ensuring high levels of customer satisfaction. Will also assist in marketing and networking efforts, online posting and advertisement of vacancies and outreach marketing to local businesses and companies.Job Responsibilities:LeasingRespond promptly to inquiries from prospective residents via phone, email, text and in-person visits. Follow up with all active guest cards dailyConduct property tours showcasing available apartment homes and amenities. Build and maintain positive relationships with prospective residents to foster a sense of community and ensure customer satisfactionManage incoming applications, submit for processing, and hand off to onsite teams to ensure a smooth transition and great move in experienceMaintain accurate records of all interactions with prospective tenants in company software and CRM programsStay informed about market trends, competitor activities, and industry developments to make data-driven decisions and adapt leasing strategies as neededUpdate Market Survey for properties weeklyCollaborate with property managers, maintenance teams, to coordinate make ready dates, move in dates, and any other details that will help ensure a smooth transitionCommunicate regularly with supervisor regarding leasing performance, occupancy rates, and market trendsMarketingAssist in creating and implementing marketing strategies to attract new residentsAudit online ILS listings, pricing, photo's, contact buttons, to ensure all are working, accurate and representing the propertyUtilize online platforms, social media, and other channels to promote available units and special offersCoordinate with the marketing team to develop promotional materials such as flyers and advertisementsRequired Skills / Abilities:Excellent verbal and written communicationExcellent interpersonal, negotiation, and conflict resolution skillsExcellent organizational skills and attention to detailExcellent time management skills with a proven ability to multi-taskAbility to act with a high level of ethics and integrity and must maintain confidentiality, and follow legal and ethical guidelines in all your dealingsProficient with Microsoft Office, leasing software, digital marketing & social mediaExcellent customer service is crucial in this roleEducation and Experience:3-5 years sales experienceHigh School degree or equivalent GED required1-3 years in property management industryPhysical Requirements:Prolonged periods of sitting at a desk and working on a computerMust be able to lift 25 pounds at timesTravel within OK metro to various properties required daily. Must have reliable transportation and valid driver's license.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceWork Location: In person

Numbers & Facts

LocationNorman, OK
Job TypeFull-time

Skills

  • Building Surveyingunmatched
  • Competitive Researchunmatched
  • Conflict Resolutionunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Driver's Licenseunmatched
  • Flyersunmatched
  • Interpersonal Skillsunmatched
  • Leasingunmatched
  • Legalunmatched
  • Lift/Move 25 Poundsunmatched
  • Maintenance Servicesunmatched
  • Market Surveysunmatched
  • Market Trend Analysisunmatched
  • Marketingunmatched
  • Marketing Strategyunmatched
  • Microsoft Officeunmatched
  • Negotiation Skillsunmatched
  • Online Advertisingunmatched
  • Online Marketingunmatched
  • Online Networksunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Pricingunmatched
  • Promotional Programsunmatched
  • Property Maintenanceunmatched
  • Property Managementunmatched
  • Residential Real Estateunmatched
  • Salesunmatched
  • Social Mediaunmatched
  • Social Media Marketingunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched
  • Writing Skillsunmatched

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