Regional Manager

Regional Manager

Job Title: Regional Operations

Department: Operations

Reports To: Director of Operations

Job Summary

This role plays a key part in supporting and maintaining connections with the stand managers and team members at all governing locations. The position is responsible for their locations' abilities to grow a profitable operation while maintaining the preservation of 7 Brew's culture, mission statement, and values and will contribute directly to the success of our mission and growth.

Key Responsibilities

• Lead and oversee stand managers to achieve performance goals.

• Educates and empowers managers to identify growth areas in stand operations and realize consistent improvement over time.

• Provides regular feedback and support to teammates.

• Works regularly in their stands to maintain connection to daily operations and stay relatable to frontline crew members.

• Empowers managers to maintain a low cost of labor while ensuring quick wait times and short lines.

• Works with their stands to track inventory, smallwares, and parts/equipment, to maintain a low cost of goods sold through eliminating waste and accurate counting/ordering.

• Holds management team accountable for adherence to applicable maintenance schedules, inspections, procedures, and government regulations.

• Is always developing new leaders to step into upcoming roles, regardless of current or future needs.

• Promptly implements and communicates directives from upper management.

• Collaborate cross-functionally with internal teams to support business initiatives.

• Ensure compliance with company policies, industry standards, and regulatory requirements.

• Analyze performance data and provide recommendations for process improvements.

• Manage projects and timelines, ensuring deliverables are completed on time and with high quality.

• Represent the company's values and mission while fostering a positive, team-oriented culture.

• Is willing to work a flexible schedule, which can include early mornings (5 a.m.), late nights (11:30 p.m.), multiple weekend days each month, and holidays.

Qualifications & Experience

• Must be proficient in all Brewista, Shift Lead, and Manager duties and skill sets.

• Proven ability to manage projects, priorities, and deadlines effectively.

• Strong communication, interpersonal, and leadership skills.

• Ability to work in a fast-paced, growing organization with agility and adaptability.

• Passion for building relationships and delivering excellent customer experiences.

Skills & Competencies

• Strategic thinking with a results-driven mindset.

• Strong organizational and problem-solving skills.

• Ability to motivate, coach, and inspire team members.

• Tech-savvy and comfortable with data-driven decision making.

• Collaborative approach to teamwork and leadership.

• Possesses the ability to be an effective and efficient Brewista, Shift Lead, and Manager

• Can create and maintain genuine, uplifting interactions with strangers for

• Extended periods of time.

• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.

• Can work outside for prolonged periods, regardless of weather conditions.

• Can stand comfortably for hours at a time.

• Can maintain awareness of the shift's operations while working any position.

• Can assertively and graciously confront their friends to address operational, procedural, or cultural issues.

• Can adapt to problems and implement solutions during stressful situations.

• Effectively manage multiple projects and deadlines.

• Can effectively lead and direct multiple personality types under pressure.

• Has proven leadership abilities in a fast-paced environment with 40+ team members

• Beginner-level proficiency in Microsoft Office Suite

• Promptly and effectively communicate with all stand-level and upper-management team members

• Possess the necessary skills to allow maximum operating capacity and throughput at the stand level.

• Can quickly and cleanly operate any position in the stand during peak hours

• Can create and maintain genuine, uplifting work interactions with team members

• Understands primary parts and functions of all operating equipment

• Can explain P&L data to management and help them recognize irregular percentages in line items and address root causes accordingly

• Demonstrates thorough proficiency in all available reporting and analytics tools

• Can adjust expectations and coaching methods to meet different levels of management needs and capabilities