Regional Manager, Sales and Operations

About the Role:

At ICONIX Waterworks, we help deliver the infrastructure that keeps communities running. Our products and solutions support clean drinking water, fire protection, stormwater management, and critical utility systems that serve neighborhoods, schools, businesses, and municipalities.

 

From new construction and infrastructure improvements to emergency repairs, our customers rely on us to provide the right solutions when they matter most.

 

We're seeking a motivated and people focused leader who thrives on driving sales growth, operational excellence, developing high performing teams, and delivering exceptional customer service. This is an opportunity to make a meaningful impact within the organization and the communities it serves.

 

What a Regional Sales and Operations Manager role at ICONIX looks like:

• Execute the sales strategy for the assigned region by prioritizing sales efforts, developing customer and vendor relationships, identifying new clients and product opportunities, and ensuring the sales team capitalizes on opportunities for growth.
• Monitor regional sales performance against targets, working with Outside Sales Representatives and branch leadership to address gaps, mitigate risks, and proactively course-correct to achieve revenue and margin goals.
• Lead, coach, mentor, and develop Branch Managers, Operations Managers, Outside Sales Representatives, and other team members, including supporting recruitment, onboarding, training, performance management, and career development while fostering a culture of accountability, collaboration, safety, and customer-focused service.
• Develop, monitor, and report on monthly and annual regional budgets and sales forecasts, providing leadership with revenue and margin projections and working with branch leadership to achieve financial targets while managing operating expenses and mitigating financial risks.
• Oversee operations across assigned branches, ensuring branch-level performance, staffing, processes, and customer service are aligned with business unit strategies, operational targets, and supply chain and business process initiatives.
• Identify operational gaps and opportunities to improve efficiency, productivity, profitability, and customer service, implementing processes and procedures that drive continuous improvement across the region.
• Maintain strong relationships with key vendors and suppliers to ensure product availability, strengthen partnerships, and support regional sales and business growth.
• Champion a strong safety culture by ensuring assigned branches comply with applicable health, safety, and environmental standards, regulations, and company policies; conduct safety audits and coordinate required training to address compliance gaps.
• Partner with regional and corporate leadership and cross functional teams, including Finance, HR, Purchasing, and Business Process teams, to execute business plans, manage risk, and support the achievement of regional objectives.

 

Here's a Snapshot of How You'll Contribute to Our Team:

You'll lead regional sales and operations by applying strong leadership, business acumen, organizational, communication, and problem-solving skills in an ever evolving environment. Success in this role requires a continuous improvement mindset, the ability to analyze sales, financial, operational, and market data, build strong customer and vendor relationships, develop talent, and identify opportunities that support profitable growth. Proficiency with Microsoft Office, database systems, CRM platforms, and reporting tools is essential.

 

Experience in the waterworks industry or a related field such as utilities, industrial distribution, underground infrastructure, or construction supply is required. Candidates should have a strong understanding of industry products, market conditions, sales practices, and customer needs, along with the ability to apply that knowledge to execute sales strategies, improve operations, manage risk, and deliver sustainable business results.

 

Who We’re Looking For:

We're looking for an experienced leader who is ready to drive regional sales and operational performance, develop teams and leaders, strengthen customer and vendor relationships, and support profitable growth within the waterworks and utility industry. This role is ideal for someone who enjoys leading through others, developing talent, building strategic customer relationships, and managing business performance across multiple locations.

 

The ideal candidate is a strong communicator who leads by example, makes sound business decisions, and is committed to supporting both employees and customers. Success in this role requires the ability to balance sales growth, operational performance, financial accountability, and team leadership while fostering a positive and accountable work environment.

 

To be successful in this role, you should have:

• A high school diploma or GED required. A bachelor's degree in Business, Finance, Sales/Marketing, or a related field preferred.
• 5 or more years of related industry experience, including at least three years of leadership or supervisory experience.
• Experience leading sales and/or operations teams, preferably across multiple locations or markets.
• Experience managing and developing leaders and employees while supporting their growth and development.
• Demonstrated ability to execute sales strategies, grow revenue and margins, develop customer relationships, and identify new business and product opportunities.
• Strong business acumen with the ability to analyze financial, sales, and operational performance and translate insights into action.
• Experience managing budgets, forecasts, sales targets, and operating expenses.
• Strong leadership, communication, relationship-building, and organizational skills.
• The ability to manage multiple priorities, influence others, identify and mitigate business risks, and drive results across a region.
• A valid driver's license in good standing and the ability to travel regularly throughout the assigned region.

If you're looking for an opportunity to lead teams, grow a business, develop customer relationships, and make a lasting impact within the waterworks industry, we'd encourage you to apply.

 

Why Choose ICONIX?:

We recognize and reward the contributions our employees make every day by offering competitive pay, opportunities for growth, and meaningful benefits programs designed to support the people who matter most to you.

 

• Base Pay: $120,000 - $140,000+. Exact compensation may vary based on skills, experience, and location.
• Annual Employee Incentive Bonus Program.
• Generous vacation allowance, sick time and 12 paid holidays.
• Affordable, market leading Medical, Dental and Vision plans, as well as Flexible Spending Accounts.
• Employer paid Life and AD&D insurance for all employees, discounted voluntary Life insurance.
• Comprehensive employee assistance program.
• Ancillary plans such as FSAs, legal insurance, and many more options with group rates.
• 401{k) plan with competitive employer matching.
• Education assistance, professional development and career growth opportunities on the West coast.
• Scholarship program for our employee's school age children.
• Employee discount programs.

 

Ready to build your career and realize your full potential? Apply now and join the flow! #IWW

 

ICONIX. Real People. Real Service. Real Solutions.:

ICONIX is an independent waterworks partner that offers an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities across the West Coast of the United States and Texas that depend on essential water and wastewater infrastructure.

Working at ICONIX Means Being Part of a Greater Organization:

ICONIX is proud to be part of the Deschenes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschenes Group is consistently ranked among Canada's Best Managed Companies, a true testament to the company's commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more at: https://groupedeschenes.com/index-en