Regional Operations Manager

Nashville, Tennessee

Autofill and Review

30+ days ago

Job Description

Position Overview
We have partnered with a field services company searching for a Regional General Manager to lead operations across multiple Tennessee locations. This role is responsible for driving regional growth, leading sales and operations teams, and overseeing full P&L performance.
The Regional General Manager will lead all aspects of the business including sales strategy, service operations, installation/project execution, customer relationships, and team development. This is a hands-on leadership role focused on growing revenue, improving operational performance, and building scalable teams across the region.
Key Responsibilities
Sales & Business Development

Drive regional revenue growth through new business and account expansion
Lead sales strategy across project work and recurring service agreements
Develop and mentor sales teams while remaining active in key customer relationships
Oversee forecasting, pipeline management, and market expansion efforts
Build long-term relationships with contractors, developers, and commercial clients

Operations & Project Execution

Oversee installation and construction operations across multiple branches
Manage scheduling, backlog, subcontractors, and project execution
Ensure projects are completed on time, on budget, and to company standards
Monitor job costing, labor utilization, and operational efficiency

Service & Recurring Revenue

Lead service and maintenance operations focused on customer retention and responsiveness
Grow preventive maintenance agreements and recurring service revenue
Improve service efficiency, quality, and first-time fix rates
Use service operations as a long-term customer retention strategy

Financial Leadership

Full ownership of regional P&L performance
Manage budgeting, forecasting, profitability, and gross margin performance
Drive accountability across labor, operational costs, and revenue targets
Partner with executive leadership on long-term regional strategy

Leadership & Team Development

Lead branch managers, sales leaders, and operational teams across Tennessee
Recruit, develop, and scale teams throughout the region
Establish accountability, performance standards, and leadership structure
Maintain strong visibility within branches, customer sites, and field operations

Qualifications

10+ years of leadership experience within field services, construction, installation, or related industries
Minimum 5 years of multi-site leadership experience with direct P&L ownership
Proven track record driving revenue growth and leading sales organizations
Experience overseeing both project/install operations and service teams
Strong financial, operational, and organizational leadership abilities
Comfortable operating in a hands-on, field-driven leadership role
Experience with CRM and ERP systems
Technical/security industry experience is helpful but not required

Why This Opportunity Stands Out

True regional leadership role with full business ownership
Established market with strong infrastructure already in place
High visibility with executive leadership and equity partners
Opportunity to drive growth across multiple Tennessee locations
Strong mix of sales leadership, operational ownership, and strategic influence
Ability to directly impact the long-term direction of the region

Numbers & Facts

Location

Nashville, Tennessee

Skills

Backlog Prioritizationunmatched
Budget Managementunmatched
Business Developmentunmatched
Business Growthunmatched
Business Strategyunmatched
Constructionunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM) Systemsunmatched
Customer Retention/Renewalunmatched
ERP (Enterprise Resource Planning)unmatched
Financial Analysisunmatched
Financial Operationsunmatched
Forecastingunmatched
Gross Marginunmatched
Leadershipunmatched
Mentoringunmatched
On Site Supportunmatched
Operational Improvementunmatched
Operational Strategyunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Performance Managementunmatched
Preventative Maintenanceunmatched
Profit & Lossunmatched
Profit & Loss Forecastingunmatched
Project Executionunmatched
Project Trackingunmatched
Retention Programsunmatched
Revenue Growthunmatched
Revenue Planningunmatched
Revenue/Sales Reportingunmatched
Salesunmatched
Sales Operationsunmatched
Sales Pipelineunmatched
Sales Strategyunmatched
Scalable System Developmentunmatched
Schedule Developmentunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Time Managementunmatched

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