Regional Operations Manager, Veterinary

Job Description

This team member must be able to travel 75% via car or plane. The Regional Operations Manager will support local practice management with the general day-to-day operations for current clinics and any future acquisitions.

Essential Duties and Responsibilities

• Supervises operations of 15 Blue River PetCare hospitals with the goal of generating revenue and profit growth.
• Works with local management team and veterinarians to ensure a high standard of patient care is being practiced.
• Acts as liaison between hospitals and Blue River management, reporting visit findings and offering recommendations on how to improve profitability.
• Provides staffing support in the areas of inventory, scheduling, compliance, training, recruiting, and best retention practices when necessary.
• Ensures Hospital is compliant with OSHA, DEA, AVMA, and other local regulations.
• Maintains proficiencies on Blue River PetCare platforms and remains current on all policies.
• Coaches local management team on managing revenue & expenses, how to staff and schedule appropriately, management of inventory levels and pricing, along with other administrative functions.
• Fosters a positive and productive work environment at local clinics.
• Recruiting, onboarding, and training of practice managers.
• Partners with Human Resources team on employee relations, compliance issue mitigation, and best practices.
• Partners with corporate operations on capital expenditures, liability issues, and vendor considerations.
• Perform duties of practice manager for hospitals as needed.
• Other duties and projects as assigned.

Requirements

• Education: Bachelors degree highly preferred.
• Basic Qualifications:
• Three years of veterinary management and two years of multi-unit management experience required.
• Experience managing profit and loss statement and delivering positive financial results required.
• Highly motivated self-starter with the ability to take initiative and meet deadlines.
• Excellent organization, attention to detail, and written/verbal communication skills.
• Ability to manage multiple tasks and projects in a timely manner.
• Must maintain strict confidentiality regarding personnel information.

Physical Requirements

• Must be able to travel to clinics as needed.
• Must be licensed and able to operate a motor vehicle and travel via automobile or air.
• Position requires both stationary sitting and being on feet for substantial periods of time.
• The person in this position needs to occasionally move about clinics to access inventory, check controlled substances cabinets, and inspect grounds.
• The person in this position frequently communicates with Practice Managers and co-workers at the Corporate office using email and phone.
• Must be able to exchange clear, accurate information in these situations.
• Occasionally moves equipment and supplies weighing up to 50 pounds.
• Frequent keyboarding and use of computer for data entry.

Technical Skills

• Must be versed in veterinary practice management systems.
• Intermediate proficiency in the Microsoft Office, particularly Word, Excel, and Outlook.
• Knowledge of AVMAs code of ethics.
• Knowledge of DEA and OSHA regulations.
• Must have a general understanding of current employment laws.
• Strong financial acumen.

Compensation and Benefits

Salary Range: $90,000-$95,000 per year. Blue River PetCare team members are eligible to participate in the discretionary annual bonus program. Blue River PetCare offers the following benefits:

• Health, Dental, and Vision Insurance
• Flexible & Health Spending Accounts
• Disability, Life Insurance, and Critical Illness Coverage
• Retirement plans with company match
• Paid Time Off (PTO), Holidays, and Bereavement
• Employee Assistance Program (EAP)
• Paid Volunteer Time-off
• Pet Perks with industry vendor partners, including deals on insurance, preventatives, food, and supplies
• Chicago CTA Transit Program
• Benefits Discounted gym memberships for local Chicago team members
• Childcare discounts with KinderCare
• Exclusive travel, entertainment, and retail discounts
• Hybrid and remote opportunities

About Blue River PetCare

We are proud to announce that Blue River PetCare is a certified Great Place To Work. Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement. We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established. Diversity is embraced at Blue River PetCare, and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, or ancestry.