Regional Sales Manager/Director

Duke History

Founded in 1925, Duke Manufacturing is a privately held manufacturer of food service equipment designed to address the most important needs in customers' food service operations. Duke's purpose is to Nourish Our World through integrated solutions that connect people, equipment and technology to improve throughput, efficiency and quality. As a privately held company Duke enjoys a rich history and exceptional culture based on our values. This includes doing the right thing, being open to new possibilities, and always learning and improving. Duke has manufacturing facilities totaling over 700,000 square feet, serving our target markets through six sales offices and distribution centers, and nearly 300 service agency centers in the US, Canada, Europe, Asia, and Latin America. Our purpose is simple but powerful: to nourish our world by connecting people, equipment, and technology to improve efficiency, quality, and performance.

Job Summary:

The Regional Sales Manager (RSM) is a field-based commercial role that supports near-term growth. The RSM works with independent manufacturer representatives, dealers, consultants, end user customers, and internal stakeholders to execute territory strategies, develop target accounts, improve pipeline quality, conversations and strengthen Salesforce discipline in order to achieve our annual sales plan.

The role is designed for a high-potential professional who combines critical thinking, consultative selling, and learning agility. Food service equipment experience is strongly preferred, but relevant experience in K-12, institutional markets, distribution, channel sales, or other adjacent industries will be considered.

As a key member of the Duke Sales Team for our Core Value Stream (K-12, Higher Ed, Business & Industry), this Regional Sales Manager has responsibility for all sales within a 13-state region. Determined by our network of independent reps, the Midwest Regional Sales Manager's territory will include: Michigan, Minnesota, North Dakota, South Dakota, Illinois, Wisconsin, Missouri, Iowa, Nebraska, West Virginia, Ohio, Kentucky, Florida.

This position reports directly to the Senior Vice President of Sales - Core Value Stream.

Core Objectives:

• Increase opportunity visibility, pipeline quality, and conversion within assigned territories.
• Support growth in K-12 and other Institutional market segments.
• Develop productive relationships with end users, rep agencies, dealers, consultants, and internal partners.
• Learn and apply Duke's Integrated Institutional Solutions Selling (IISS) process.

Key Responsibilities:

• Territory and Account Development
• Opportunity Management and Salesforce Execution
• Representative, Dealer, and Channel Engagement
• Customer Engagement and Consultative Selling
• Professional Development

Job Qualifications:

• Education & Experience: Bachelor's degree or equivalent experience; 5+ years in sales, business development, account management, operations, education, distribution, channel management, or a related customer-facing role.
• Relationship & Selling Skills: Proven ability to build relationships, influence decisions, coordinate stakeholders, and use consultative or solution-based selling approaches.
• Industry & Channel Experience: Foodservice equipment and/or institutional end-user experience, including K-12, Higher Education, Healthcare, or Business & Industry, with experience working through indirect channels such as dealers, distributors, manufacturer representatives, brokers, consultants, or franchisees.
• Core Competencies: Strong critical thinking, problem-solving, communication, presentation, and organizational skills.
• Technology & Analytics: Proficiency with Microsoft 365 and Salesforce; experience with Power BI, forecasting, and data-driven account planning preferred.
• Travel: Ability and willingness to travel extensively throughout the assigned territory.

Workplace Environmental Conditions:

• Remote work environment; ideal candidate resides within the assigned territory and has convenient access to a major airport.
• Frequent overnight domestic travel required, typically 50-70%, based on business needs, customer meetings, representative support, and field activity.
• Typical work environments include home office, corporate office, factory, field sales, dealer, representative, and client locations.

The full Job Description is attached for reference.

Duke is an equal opportunity employer.