Regional Staff Development & Quality Support Coordinator

Job Description

Join Yukio Okutsu State Veterans Home and be part of a team that proudly cares for our friends, family, and neighbors across East Hawaii. 

Job Description

As the Regional Staff Development and Quality Support Coordinator, you will shape how care is delivered to residents and patients across East Hawaii's long-term care and critical access hospital facilities. Based at Yukio Okutsu State Veterans Home in Hilo and traveling regularly to Honokaa, Ka and Hilo Medical Center Extended Care, you will design and teach the education that keeps staff skilled, confident and survey-ready. By linking training to quality data and survey findings, you will help turn performance improvement goals into better outcomes at the bedside.

Key responsibilities

• Lead the regional in-service education program for LTC and CAH staff, including orientation, skills fairs and annual competency testing.
• Develop, schedule and teach evidence-based training tailored to each facility's needs, using demonstration and return demonstration.
• Observe and mentor staff on site, giving real-time feedback and identifying clinical skill gaps.
• Track completion of assigned education and required certifications such as BLS, ACLS, PALS and TNCC, and maintain accurate training records.
• Support facility QAPI committees by reporting on quality indicators, conducting audits and building the education component of root cause analyses and performance improvement projects.
• Prepare facilities for DOH, CMS and VA surveys through mock surveys and records review, provide on-site support during surveys, and deliver education tied to plans of correction.
   

Education, experience and licensure

• Current Hawaii Registered Nurse license in good standing (or in training to complete RN licensure requirements). BSN preferred.
• Three years of RN experience; two years of long-term care experience preferred.
• Previous experience teaching adults required.
• Knowledge of general, rehabilitative and restorative nursing practice and the regulations governing long-term care.
• Working knowledge of QAPI, CMS Quality Measures and the state and federal survey process preferred, along with experience in quality improvement, infection prevention or survey readiness.
• Regular travel to all regional facilities is required (weekly to Honokaa, twice monthly to Ka and Hilo Medical Center Extended Care), with occasional long hours and weekend work. This is an exempt, salaried position.

Company Description

Located in picturesque Hilo, Hawaii, Yukio Okutsu State Veterans Home features dedicated short-term rehabilitation services and residential long-term placement. As the only state Veterans Home on the Big Island of Hawaii, we are proud to serve our county’s finest.

In addition to rehabilitation services, Yukio Okutsu State Veterans Home is designed to care for your medical conditions through personalized, 24-hour skilled nursing care provided by licensed clinical specialists and therapists. With oversight and coordination with physicians and nurse practitioners, our teams work hand-in-hand to provide compassionate quality care.

Committed To Quality

Yukio Okutsu State Veterans Home offers more than just 24-hour nursing care, we cater to both the physical and emotional health of our residents and patients. Our care teams work together to create personalized treatment plans to help patients through their care journey. We strive to provide industry-leading outcomes through coordination of all aspects of your care.

Benefits

• Company sponsored medical and dental (100% coverage for employee)
• 401(K) retirement plan
• Sick and vacation leave

Pre-Employment Assessments for External Candidates

As part of the recruiting process for this position, external applicants (job applicants NOTemployed by HHSC’s East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request. 

Pre-Employment Health Requirements

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen.  The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

Shift Details

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.

YUKIO - Drug Free, Equal Opportunity Employer, E-Verify

East Hawaii State Veterans Home is a drug-free workplace, an Equal Opportunity Employer, and conducts employment verification through E-Verify.