The RN Case Manager is responsible for completing initial and ongoing nursing assessments, supervising Home Health Aides/PCAs, developing and updating individualizedcare plans, and ensuring safe, high-quality care for clients receiving non-skilled home care services.
This position focuses on assessment, evaluation, education, and regulatory compliance - not hands-on skilled nursing procedures.
Essential Functions Initial & Ongoing Assessments
Conduct initial in-home assessments for all new clients, including evaluation of:
Medical/functional history as it relates to the care plan
ADLs, cognition, safety, home environment
Risks, equipment needs, caregiver support, and overall ability to remain safely at home
Complete 90-day, 6-month, and annual reassessments per DOH and payer requirements.
Identify any changes in condition and coordinate follow-up with appropriate providers or care managers.
Determine the need for Home Health Aide/PCA services and the appropriate frequency/scope of tasks.
Care Planning & Oversight
Develop and maintain an individualized Plan of Care (POC) aligned with the patient's needs, goals, and authorized services.
Update care plans whenever the patient's condition or needs change.
Educate patients and caregivers regarding safe home care practices, disease awareness, ADLs, emergency planning, and community resources.
Supervision of Home Health Aides / PCAs
Conduct supervisory visits in the patient's home to evaluate:
Quality of aide performance
Compliance with the care plan
Patient satisfaction and safety
Provide coaching, teaching, and corrective guidance to PCAs/HHAs as needed.
Document all supervisory contacts in accordance with DOH requirements.
Coordination & Communication
Communicate with service coordinators, schedulers, MLTC care managers, physicians' offices, and family members to ensure seamless care delivery.
Report significant changes in condition promptly to appropriate parties.
Participate in case reviews and quality improvement initiatives.
Documentation & Compliance
Complete accurate, timely electronic documentation in accordance with DOH, Medicaid, MLTC, and agency standards.
Maintain knowledge of New York State LHCSA regulations, infection control requirements, and payer guidelines.
Ensure all care delivery is compliant with the care plan, authorized tasks, and scope-of-practice restrictions for LHCSAs.
Requirements
Education Requirements
Associate Degree in Nursing (ASN) required
Bachelor of Science in Nursing (BSN) preferred
Qualifications & Requirements
Active New York State Registered Nurse (RN) license.
Experience in home care, community health, case management, or related setting preferred (LHCSA experience ideal).
Strong assessment, communication, and documentation skills.
Knowledge of LHCSA regulations, MLTC requirements, care plan development, and supervision standards.
Valid NYS driver's license and reliable transportation.
Ability to work independently, manage a field-based schedule, and maintain professionalism in varied home environments.
Work Environment
Field-based role; requires travel to client homes throughout Monroe and the surrounding Counties.
Must be able to perform activities including standing, sitting, walking, bending, and light lifting related to home visits and evaluations.
Equal Opportunity Employer
We welcome applicants from diverse backgrounds and do not discriminate based on race, color, religion, sex, gender identity, disability, veteran status, or national origin.
Salary Description
$75,000 - $83,000
Numbers & Facts
Location
Rochester, NY
Salary
$75,000–$83,000 Per Year
Skills
Activities of Daily Living (ADLs)unmatched
Case Managementunmatched
Coachingunmatched
Communication Skillsunmatched
Community Healthunmatched
Customer Support/Serviceunmatched
Diseaseunmatched
Documentationunmatched
Driver's Licenseunmatched
Education Regulationsunmatched
Educational Evaluationunmatched
Emergency Planningunmatched
Health Planunmatched
Home Careunmatched
Infection Controlunmatched
Medical Officeunmatched
Nursingunmatched
Nursing Managementunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Educationunmatched
Patient Safetyunmatched
Quality Assuranceunmatched
Quality Managementunmatched
Registered Nurse (RN)unmatched
Regulationsunmatched
Regulatory Complianceunmatched
State Laws and Regulationsunmatched
Training/Teachingunmatched
Treatment Planunmatched
Willing to Travelunmatched
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