Registrar/ Receptionist

• August 18, 2026
• 6:56 pm

Mobile Medical Care Careers

• Registrar/ Receptionist
• Registrar / Driver
• Nurse Manager
• Physician Assistant
• Data Analyst

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Position: Registrar/ Receptionist

Reports To: Clinic Nurse Manager/ Director of Clinical Operations

Responsibilities:

• Responsible for registration of patients, updating all demographic information, collection of patient co-pays and appropriate handling of monies and related bank deposits.

• Responsible for ensuring that patients' eligibility for services, and supporting documents, are up to date in the Electronic Health Record (EHR), including scanning the document in the patients' Medical Record.

• Provide excellent customer service. Speak respectfully to all patients, staff, and others who communicate with you in person and on the phone.

• Conduct 2 pre-registration appointments per session to determine new patient's eligibility for our services and schedule first appointment according to availability and need.

• Call patients to confirm appointments according to the schedule (no later than day before). Call no-shows, meeting a 50% rescheduling threshold.

• Support clinic patient scheduling, follow up appointments using the electronic health record system.

• When making patient appointments, communicate clearly with patients regarding eligibility and the documents they need to bring to their appointments.

• Support Assistant to Nurse Manager in scheduling Mobile Med with specialists at the clinic, under the guidance of the Assistant to the Nurse Manager or the Nurse Manager. Requests will come via the electronic record in the form of an "action" or "Telephone Encounter (TE)"

• Help retrieve, sort and distribute all faxes/efaxes several times per day.

• Urgent faxes will be brought to the nurse manager's attention immediately. Every attempt will be made and documented.

• The fax inbox will be empty when leaving the office for the day.

• Maintain stock of eligibility and registration forms as needed.

• Participate in team Quality Improvement activities.

• Maintain clean and organized reception area, including shredding of documents containing patients' Protected Health Information (PHI), once scanned in their Medical Record.

• Perform other duties as assigned.

Qualifications:

• Bilingual in English and Spanish.
• Experience in medical office setting preferred.
• Experience with electronic medical record systems, particularly eClinicalWorks, preferred.
• Ability to communicate effectively in person and by phone with multicultural patient population.
• Ability to multitask and work well in a front office setting.
• Ability to work as part of the multidisciplinary team.