Greets and receives patients, while monitoring provider schedules as primary functions, but also performs a variety of routine front desk clerical tasks.
Position Duties
Greet visitors at the front desk, determines the nature of business, and notifies appropriate person of their arrival.
Greets and registers patients.
Collect any monies due at the time of service.
Update all required information in the EMR system
Be the liaison between the patient and clinical areas when patients are waiting to be called to the back.
Assists patients who come to pick up prescriptions.
Maintains tidiness of front desk workstations and reception area.
Balances payments to reconciliation report.
Assist in stocking work area with supplies
Perform a variety of clerical duties pertinent to the department.
Protect the confidentiality and security of health records and health information.
Adhere to the Mission, Vision, and Values of The NeuroMedical Center Clinic.
Requirements
Education:
High School Diploma or G.E.D.
MINIMUM QUALIFICATIONS
Medical office experience and 2 years of customer service experience a plus