Registration Patient Support Associate

Job Summary

THE OPPORTUNITY

The Patient Support Associate is often the first person a patient or guest interacts with when arriving at the health center or calling before a visit. In this Registration role, you will help optimize each patient visit through knowledgeable, reliable, professional and courteous service.

You will ensure that patient demographic, insurance, and billing information is accurate; schedule appointments; answer incoming calls; greet patients and guests; and collect copayments. Your work supports timely access to care and a positive patient experience.

This opportunity is well suited for someone who enjoys helping people, works carefully in a fast-paced setting, and values close collaboration with members of the patient care team.

WHO WE ARE

South Boston Community Health Center provides accessible, high-quality care to all patients, regardless of status or ability to pay. We emphasize primary and preventive care and work to meet the healthcare needs of the community with respect, compassion, and clinical expertise.

Our work is guided by respect, commitment, diversity, competence, education, research, and cost effectiveness. The Registration team supports this mission by helping each patient begin their visit with accurate information, clear communication, and attentive service.