Registration Specialist

JOB TITLE Registration Specialist THE LOCATION Houston, Texas (hybrid) THE ORGANIZATION Solutions. People. Energy. These three words define how we work together to create impact. Our members gain access to premier programs, content, and events designed to accelerate professional growth and career development, while fostering a strong network and sense of community. SPE employees are proud to contribute to a community thats making a difference globally! From our beginning in the early 1900s, SPE has grown to nearly 132,000 members in 146 countries. SPE is a 501(c)(3) not-for-profit organization with operations around the world. SPE maintains offices in Calgary, Dallas, Dubai, Houston, and Kuala Lumpur. Visit our website for more information about life as an employee with SPE:https://www.spe.org/en/spe-life/ THE TEAM This position is part of a small group focused on SPEs registration for the Americas office events, as well as an integral part of an interdepartmental event team including events, exhibits, finance and marketing. THE OPPORTUNITY This specialist position supports meetings, workshops and forums and registration processes for all offices. The Specialist is also responsible for testing and implementation of any new functions in the internal registration software and may be required to work with third party vendors for registration. At SPE, you can expect to enjoy a good work/life balance with the ability to work in the office on occasion while being able to work remotely for the balance. You will also have the flexibility to choose a schedule that allows you to have long weekends with every other Friday off. With your qualifications, you may be on the path to an exciting new career serving the oil and gas industry professionals. THE IMPACT YOU WILL MAKE IN THIS ROLE Manage event setup and testing in the registration software for North American and Latin American meetings, workshops and forumsReview marketing materials and update event manager as appropriate for Registration informationProcess all registrations includes forms received by email including requests for invoices and visa invitation lettersOnsite support of meeting registration as requiredTrain new users on the registration software in the test environment and introduce to all registration staff any new functions or changes in processesTest any updates required by IT for integrations, upgrades or other requests related to the registration softwareBalance financials at the end of the event and work with Finance to ensure export to the financial software is correctProcess and adjust any cancellations/transfers/refunds/chargebacks