Regulatory & Economic Resources Lien Collection Specialist

Minimum Qualifications

Bachelor s Degree in Business Administration, Public Administration, Accounting, or a related field. One year of experience in credit collection, lien processing, accounts receivables or related field required. Additional experience in credit collection, lien processing, accounts receivables or related field may substitute for the required education on a year for year basis

Recruitment Notes

This is a professional administrative position responsible for conducting complex property and case research to support regulatory compliance and the collection of unpaid fines and liens. The incumbent manages cases throughout all stages of the lien process from Intent to Lien notification through lien recordation and prior to referral to Finance Credit and Collections, using independent judgment to promote timely compliance and resolution. Responsibilities include proactive outreach to property owners to communicate outstanding violations, fines, and compliance requirements. The incumbent works collaboratively with enforcement supervisory staff, the RER Homeowners Assistance Team, and the Lien Collection Manager to coordinate compliance timelines, prevent case escalation, and support effective lien recovery. Additional duties include reviewing escalated cases referred through Constituent Services or elected offices, preparing statistical and performance reports related to lien activity, and assisting with routine lien operations as needed.